Print packing slips with Square for Retail

Who is this article for?
This article is for retail owners and staff subscribed to Square for Retail Free, Plus, or Premium. If your staff need to create and print packing slips, make sure the Full Orders Access and Full Square Online Access permissions are enabled for their role. Learn more about custom permissions with Square.

About packing slips

When shipping an order, you may want to include a packing slip. Packing slips are valuable for both you and your customers. A packing slip can help your staff identify the correct items to include in an order and are an extension of your brand featuring your business information and logo. For your customer, the packing slip inserted in their shipment lists the item in the package and contains the order information so they can keep track of the sale, initiate a return, or contact you for help.

Before you begin

You can print a packing slip for shipping orders with or without creating a shipping label. Packing slips automatically include:

  • Your business name, address, website, and phone number

  • Your logo image

  • The customer's name and shipping address

  • The order number and date

  • The name and any variations or modifiers for items included in the order

Create and print packing slips

You can create and print from both the Square Retail POS app and your Square Dashboard. For orders created through Square Online, you can also choose which items to include on the packing slip if you're only shipping part of the order. Orders placed outside of Square Online list all items on the packing slip.

From the Retail POS

To print a packing slip from the Retail app:

  1. Make sure your device is connected to a printer, open the navigation menu and then tap ‘Orders’.
  2. Tap Orders.
  3. Tap the order you want to ship.
  4. Tap the three dots (•••) > Print packing slips.

From your Square Dashboard

To print a packing slip from your online Square Dashboard:

  1. Log in to your Square Dashboard and click Orders > Shipments.
  2. Click the To-do or Shipped tab.
  3. Click an individual shipment order to view more details. You can also print packing slips in bulk for multiple shipment orders – up to 25 shipment orders at a time.
  4. Click Print packing slip to generate an 21.6 x 28 cm (8.5” x 11”) packing slip to include with a shipment order.
  5. Click the print icon to print the packing slip. The packing slip will show the customer, courier, shipping rate, item name/quantity, company name and address and logo.

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