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Create and Print Packing Slips with Square for Retail

Packing slips are valuable for both you and your customers. They help identify the items to include in an order and are an extension of your brand, featuring your business information and logo. For your customer, the packing slip inserted in their package lists the item included and contains the order information so they can keep track of the sale, initiate a return or contact you for help.

You can print a packing slip for delivery orders with or without creating a shipping label. Packing slips automatically include:

  • Your business name, address, website and phone number

  • Your logo image

  • The customer's name and delivery address

  • The order number and date

  • The name and any variations or modifiers for items included in the order

To print a packing slip from the Retail app:

  1. Make sure your device is connected to a printer, then open the navigation menu, then tap Orders.

  2. Tap the order you want to dispatch for delivery.

  3. Select More Actions > Print packing slips.

For orders created through Square Online, you can also choose which items to include on the packing slip if you're only dispatching part of the order. Orders placed outside of Square Online list all items on the packing slip.

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