Get Started with Service Charges
Create a service charge to help offset any operational or overhead costs. Service charges can be percentage-based or a fixed amount that won’t change based on the purchase cost. When you add a service charge during checkout, both you and your customer will see the charge as a line item on the transaction.
You can create service charges from your online Square Dashboard and then instantly add a service charge to any purchase during checkout from:
Square for Retail POS app for iOS for devices
Important to note
Service charges are not yet available for Square Appointments, Virtual Terminal, Square Online, Square Online Checkout, or Afterpay transactions.
You will need to upgrade to the newly redesigned Square Point of Sale app and run the latest version of the app to use the Service Charge features. Follow our simple guide to get started with the newest version of Square Point of Sale.
Set Up Service Charges
To create and edit service charges:
Go to Account & Settings from your online Square Dashboard.
Click Business information > Service charges > Create service charge.
Name your charge. This name will be displayed on customer receipts and order summaries.
Choose the amount type; amount, percentage, variable amount or variable percentage.
Enter the amount of the charge, or leave the service charge amount blank to enter it at the time of the sale.
Select the location where the charge applies and add any applicable sales taxes.
Apply Service Charges
Once you create a service charge from your online Square Dashboard, you can manually apply it to transactions via Square POS app or Square for Retail POS app (on iOS devices only). You can add service charges to orders that include items, custom amounts, or both. You cannot apply a service charge multiple times on the same sale or invoice.
Disclaimer: Please note that this guidance is general in nature and does not constitute legal, tax or any other type of professional advice. If you are unsure about your legal obligations or where to find the relevant information, we suggest that you consult with a professional.