Get Started with Service Charges
Sometimes you need to add extra charges to an order to cover overhead costs. You can create service charges on Square Dashboard and instantly add them to any purchase during checkout from your Point of Sale or Invoices app. You can also automatically apply service charges to Square Online orders fulfilled via Pickup, Delivery, or Self-serve Ordering.
Service charges can be percentage-based or a fixed amount that won’t change based on the purchase cost. Add a service charge during checkout, and you and your customer will see the charge as a line item on the transaction.
Set Up Service Charges
You can create service charges from Dashboard and apply them on the Point of Sale app, the Invoices app, or to Square Online orders.
Alternatively, you can set up variable service charges, which enables you to specify the exact amount or percentage at the time of cart building.
Note: You will need to upgrade to the newly redesigned Square Point of Sale app and run the latest version of the app to use the Service Charge features. Follow our simple guide to get started with the newest version of Square Point of Sale.
To create and edit service charges:
Go to Account & Settings in your online Square Dashboard.
Click Business > Service charges > Create a service charge.
Name your charge, choose a percentage-based or fixed price service charge, then enter the amount of the charge.
Select the location where the charge applies and add any applicable taxes.
Click the toggle if you want to automatically apply this charge to Online orders, then select which fulfillment types you want the charges to apply to.
Click Save to add your new service charge.
Note: Automatic service charges only apply to Square Online orders fulfilled via Pickup, Delivery, or Self-serve Ordering. You must also have item-level taxes enabled to apply automatic service charges for these fulfillment types. Learn more about tax settings in Square Online.
Apply Service Charges
Once you create a service charge on your Square Dashboard, you can manually apply it to transactions from your Point of Sale, the Invoices app, or Dashboard. You can add service charges to orders that include items, custom amounts, or both. You cannot apply a service charge multiple times on the same sale or invoice, though.