Get Started with Service Charges
Create a service charge to help offset any operational or overhead costs. You can create service charges from your online Square Dashboard and then instantly add a service charge to any purchase during checkout from:
Square Online: Automatically apply a service charge to orders fulfilled via Pickup, Delivery or Self-Serve Ordering.
You can also assign taxes to a service charge to have taxes automatically taken out during checkout. Service charges can be percentage-based or a fixed amount that won’t change based on the purchase cost. When you add a service charge during checkout, both you and your customer will see the charge as a line item on the transaction.
Note: You will need to upgrade to the newly redesigned Square Point of Sale app and run the latest version of the app to use the Service Charge features. Follow our simple guide to get started with the newest version of Square Point of Sale.
Set Up Service Charges
You can create a variety of service charges from your online Square Dashboard and apply them on the Square POS app, Square Invoices app or Square Online orders.
Service charges can be set up to be manual or variable. Manual service charges are a fixed percentage or dollar amount that is the same amount regardless of the order it is applied to. Variable service charge enables you to specify the exact dollar amount or percentage at the time of checkout.
To create and edit service charges:
Go to Account & Settings from your online Square Dashboard.
Click Business > Service charges > Create a service charge.
Name your charge and choose a percentage-based or fixed price service charge, then enter the amount of the charge.
Enter the amount of the charge, or leave the service charge amount blank to enter it at the time of the sale.
Select the location where the charge applies and add any applicable taxes.
Click the toggle if you want to automatically apply this charge to Online orders, then select which fulfilment types you want the charges to apply to.
Automatic service charges only apply to Square Online orders fulfilled via Pickup, Delivery or Self-Serve Ordering. You must also have item-level taxes enabled to apply automatic service charges for these fulfilment types. Learn more about tax settings in Square Online.
Apply Service Charges
Once you create a service charge from your online Square Dashboard, you can manually apply it to transactions from your Square POS app, Square Invoices app or Dashboard. You can add service charges to orders that include items, custom amounts or both. You cannot apply a service charge multiple times on the same sale or invoice.