System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Home>Business Types

Sign Up for Square with a Trust ABN

If your entity is a Trust—meaning that you or another person holds property or assets for the benefit of others (beneficiaries) under a Trust structure—you can set up a Square account with the Trust ABN and a copy of your Trust Deed, along with a few other details outlined below.

Get Started

  1. Create your Square Account via a web browser on your phone or desktop computer/laptop.

  2. Enter and confirm your email address.

  3. Create a password > Continue.

Business Details Required

  1. Select Business as the merchant type > Continue.

  2. Fill out details about your business, including a valid Trust ABN and Trading Name. Click Continue.

  3. Fill out your business address > Continue.

Personal Details Required

We are required by banking industry regulations and applicable law to verify the primary account holder(s). Current regulations also require our customers to be at least 18 years of age.

  1. Enter your legal name, home address, date of birth, and valid phone number. Note: This information is used to verify your identity as the account holder.

  2. Select your business role > Continue.

  3. Enter your Medicare, passport or driver's licence number so that we can securely verify your identity.

Trust Details Required

We are required to collect this information so that you can start taking payments with Square.

  1. Select Upload File to upload your Trust Deed.

  2. Select Yes or No from the drop-down questions regarding your Settlor and Settlement Amount (sometimes also defined as the Settled Sum). Note: This can usually be found on the Schedule Page of your Trust Deed.

  3. Select Continue.

Verification of the Trust Deed

We require your signed Trust Deed and any other amendments to the Deed as appropriate. If you are unable to provide a full copy of the Deed, please provide the Front Page, the Schedule Page(s) and Signature Page(s) of the Trust, to satisfy the list of requirements below.

Ensure the Trust Deed has the following:

  • The Trust Deed is signed
  • Full name of the Trust
  • Full name and address of all Trustees
  • Full name of all Beneficiaries or Register of Unit Holders
  • Full name of Settlor(s)
  • Full name of Appointor/Principal (where applicable)

Note: The Trust Deed must be 25MB or smaller in file size and uploaded in a PDF, JPEG, PNG or TIFF file type.

Verification of the Settlor

Not all Trusts have Settlors, but if yours does, we’re required to verify:

  • The ‘settlement amount’ is equal to, or greater than $10,000; and
  • The settlor is a living person.

The ‘settlement amount’ is generally defined in the Schedule of a Trust Deed, towards the end of the document. During sign up, we’ll ask if your Trust Deed has a Settlor that meets the listed qualifications. If it does, our Account Services team will email you for required documents and further information after the sign up process.

Verification of the Trustee(s)

We’ll need to collect information about the Trustee(s) listed on the Trust Deed. There can be one or more Trustees listed on a Trust Deed, and they can be an individual, a company, or, less often, a different entity (such as a partnership or association). 

If you enter an individual as a Trustee, we’ll need the following:

  • Full Legal Name
  • Residential Address
  • Date of Birth

Note: If you enter a company as a Trustee, you will need to provide the ACN for the company, and we will verify the shareholders of the company.

For any other entity types listed as Trustees, we’ll need to manually verify them, which may take a little longer. We require further information and documentation about these entities, and once verified, you can start processing payments .

Verification of the Appointor(s) or Unit Holder(s) (if applicable)

We’ll also need to verify the Appointor(s) or the Unit Holder(s) (as applicable) of your Trust. Similar to how we verify Trustees, these roles can be held by individuals, companies or, in the case of Unit Holder(s), another Trust.

For an individual, please provide:

  • Full Legal Name
  • Residential Address
  • Date of Birth

Note: If the Appointer or Unit Holder is a company, you must provide the ACN for that company, and we will verify its shareholder(s).

If the Appointor or Unit Holder is another Trust, you must upload the Trust Deed for that entity, and we may need to reach out for further information following completion of the sign up process. 

If your Trust Deed does not list an Appointor (also sometimes defined as the Principal), we’ll reach out for further information after the sign up process is complete. 

Verification of the Settlor

Not all Trusts have Settlors, but if yours does, we’re required to verify the identity of the individual if:

  • The ‘settlement amount’ is equal to, or greater than $10,000; and

  • The settlor is a living person.

The ‘settlement amount’ is generally defined in the Schedule of a Trust Deed, towards the end of the document. During sign up, we’ll ask if your Trust Deed has a Settlor that meets the listed qualifications. If it does, our team will email you for required documents and further information after the sign up process.

Verification of the Trustee(s)

We’ll need to collect information about the Trustee(s) listed on the Trust Deed. There can be one or more Trustees listed on a Trust Deed, and they can be an individual, a company, or, less often, a different entity (such as a partnership or association). 

If you enter an individual as a Trustee, we’ll need the following:

  • Full Legal Name

  • Date of Birth

  • Residential Address

If you enter a company as a Trustee, we’ll need the following:

  • Company name

  • ABN/ACN

  • Information about the shareholders of your company (including their full name, date of birth and residential address)

If you enter a different entity as a Trustee, we’ll need the following:

  • Entity name

  • ABN/ACN (if applicable)

Note: If you enter a company as a Trustee, you will need to provide the ACN for the company, and we will verify the shareholders of the company.

For any other entity types listed as Trustees, we’ll need to manually verify them, which may take a little longer. We require further information and documentation about these entities, and once verified, you can start processing payments.

Verification of the Appointor(s) (if applicable)

We’ll also need to verify the Appointor(s) of your Trust if applicable. Similar to how we verify Trustees, this role can be held by individuals, companies or other entity types.

If the Appointor of your Trust is an individual, we’ll need the following:

  • Full Legal Name

  • Date of Birth

  • Residential Address

If the Appointor of your Trust is any other entity type, we’ll need the entity name and ABN/ACN (if applicable). Further information may be required to verify the required individuals of these entities so you may receive a request following the sign up of your account.

If your Trust Deed does not list an Appointor (also sometimes defined as the Principal), please provide the information of your Trustees and we’ll reach out for further information after the signup process is complete. 

Verification of the Unit Holder(s) (if applicable)

If your Trust has Unit Holders, you can indicate this during the signup process and we’ll reach out for further information to verify this role after the signup process is complete.

Frequently Asked Questions

Why do you need all this information?

We are required to collect and verify the information of those individuals associated with the Trust to comply with the Anti-Money Laundering and Counter-Terrorism Financing Act of 2006. Learn more about this via the AUSTRAC website.

What if the personal details I entered at the start of sign up are also those of a Trustee or Appointor?

We won’t ask for those again — you can proceed without re-entering those details.

I’m having trouble uploading my Trust Deed.

Some browsers have trouble uploading files to your Square Secure Profile. We suggest using Google Chrome or Firefox. We ask that the file be a maximum size of 25MB and in a support file format (.pdf, .jpeg, .png or .tiff). If you’re still having issues uploading files, contact Square Support.

What happens if I don’t provide all of this information straight away?

Your application will be in a pending state and your Square Account will not be activated for card processing until all of the required documentation is verified. In the meantime, you can use our software products attached to your account to record cash or other tender types for reporting purposes.

How long does the document verification take?

Trust accounts can take 7-14 business days to activate as our Account Services Team manually verifies the information you provide. If you provide all of the requested information up front, it may prevent unnecessary delays.

Do you run a credit check with my personal information?

We will not use this information to conduct a credit check, and we will use the match results to verify your identity under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006. Please see our Privacy Policy for more information.

Will you need my ACN during sign up?

ACN collection is optional for appointers or trustees of a Trust that are companies. Note: We will prefill some information based on the ACN provided. Please review the information to make sure it is complete and accurate. Inaccurate information will affect your ability to take payments or receive settlements straight away.

I’ve submitted my application, why can’t I take payments?

The Account Services Team is reviewing your application and may require further information before your account is approved for card processing. Please check your emails or the Notifcation Centre from your online Square Dashboard to check for any outstanding action items to progress your application.

I been approved but I haven’t received my Square transfer but I can see my balance. When will I receive my funds?

Your Square account is activated for card processing, however the funds from your Square sales will remain in your balance until the team completes the review within 5-10 business days.

Learn more on how to activate your Square account via our Sign Up Troubleshooting article.


Please note that this guidance is general in nature and does not constitute legal, tax or any other type of professional advice. If you are unsure about your entity type or where to find the relevant information, we suggest that you consult with a professional.

Can't find what you need?