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Create and Charge Square House Accounts

With house accounts, you can create accounts for your customers that allow you to keep a running balance of items or services purchased for payment at a later date and send an invoice to collect payments.

You can access house accounts on all Square payment hardware and mobile devices as well as from the Square Point of Sale, Square for Restaurants POS, Square for Retail POS, and Square Appointments POS apps.

Create a House Account

To create individual house accounts for your customers:

  1. Log in to your online Square Dashboard and click Payments > House accounts.

  2. Click Create House Account.

  3. Select the customer for the account and the business location.

  4. Optional: Add an account name and notes.

  5. Enter a spending limit.

  6. Select the customer’s preferred billing method.

  7. Click Save.

Note: After creating your first account in Dashboard, you can create subsequent house accounts directly from your Point of Sale apps under Customers

Add House Accounts as a Payment Option

To add purchases towards your customer's accounts during checkout, set up house accounts as a payment type in your point of sale. To add house accounts as a payment option:

  1. Open your Square Point of Sale app and tap ≡ More > Settings > Checkout.

  2. Tap Payment.

  3. Find House Account.

  4. Drag and drop within the list to reorder your payment options.

Charge to a House Account

To charge purchases to a customer’s house account:

  1. Open your Square Point of Sale app and tap Checkout.

  2. Add items to the sale.

  3. Tap Charge.

  4. For the payment type, tap House Account.

  5. Tap Confirm > Charge.

Set Up House Account Permissions

Set up permissions for house accounts that allow your team members to create, edit, and charge house accounts from Square Dashboard or the Square Point of Sale app.

  1. Log in to your Square Dashboard and click Staff > Team > Permissions.

  2. Click a team member and select House accounts.

  3. Toggle on House accounts.

  4. Check the permissions your team members can carry out.

  5. Click Continue.

Create Invoices for House Accounts

Set up recurring Square Invoices or automatic payments to settle your customers’ accounts. You can also collect individual payments for a house account by manually creating an invoice and sending it to your customer.

Create a House Account Invoice from Square Dashboard

  1. Log in to your Square Dashboard and click Payments > House accounts.

  2. Select the house account you want to charge.

  3. Click Collect Payment.

  4. Choose the delivery option. Select Manually to create a shareable link.

  5. Select the invoice send date and due date.

  6. Optional: Add a note to the invoice.

  7. Click Send.

Create a House Account Invoice from Square Point of Sale

  1. Open your Point of Sale app and tap More.

  2. Tap Customers.

  3. Search for the customer you want to charge and find their house account.

  4. Tap ••• > Collect Payment.

  5. Fill in the associated information as required.

Edit House Accounts

  1. Log in to your Square Dashboard and click Payments > House Accounts.

  2. Select the house account you want to edit.

  3. Click ••• > Edit account details.

  4. Make any changes and click Save.

Lock a House Account

You can lock a customer's house account, so they can no longer charge to their account. To lock an account:

  1. Log in to your Square Dashboard and click Payments > House accounts.

  2. Select the house account you want to lock.

  3. Click ••• > Lock account.

View Your House Accounts Reporting

To view your house accounts reporting:

  1. Log in to your Square Dashboard and click Reporting.

  2. To view your total outstanding house accounts balance, click Sales Summary.

To view the total amount of sales using house accounts as a payment method, click Payment Methods.

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