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Additional Information Requested by Square Capital

Your business name and taxpayer information will be used to verify you and your business in connection with your loan request.

If your personal or business information cannot be verified or if additional information about you or your business is required, we’ll reach out through your Square Dashboard and via email. Here, you’ll find steps on how to upload the requested documents.

Capital Information Request

How to Upload Documents

You can upload the requested documents via the link within your email or on your Square Dashboard. If you are having trouble, please refer to our Browser Troubleshooting Tips or call the number in the email you received.

  1. Log in to your online Square Dashboard.
  2. Click on the Bell Icon at the top of the page.
  3. Click on Get Started and you’ll see a list of requested items.

You may also choose to submit your documents via fax. Please fax your documents to 1-877-805-2214 and include a cover page with “Attention: Square Capital Team”. On this cover page you will also need to include the email address associated with your Square account so we can properly identify your application.

Acceptable Documentation

Personal Information

If we are unable to verify your legal name, Social Security number and/or date of birth, we may request:

A government-issued ID (e.g. driver’s license, passport, etc.)

In addition to one of the documents below:

Social Security card
Your recent personal tax return, such as last year’s return
Individual Taxpayer Identification Number (ITIN) letter from the IRS

Business Information

If we are unable to verify your legal business name and/or TIN, we may request one of the following:

Your business’s government issued SS-4 (EIN confirmation letter)
Your most recent business tax returns confirming your business name and TIN

If you misplaced your SS-4, you can call the IRS and reach their Business and Specialty Tax Line at 800-829-4933. For additional tips, visit the IRS online.

Note: If you are a sole proprietor, your business name is the same as your first and last name and your TIN will be your Social Security number. Some sole proprietors may also register DBA (doing-business-as) names. If you have a DBA, you’ll be asked to provide it in the application. Find out your business entity type by taking a look at your tax returns.

Additional Ownership Information

Depending on your business type we may need to verify any beneficial owners or business managers who are a part of your business. If we are unable to verify the information provided for any of the listed beneficial owners or business managers, we may request one or more of the following documents. For more information about beneficial owners, take a look at our Square Capital FAQ.

Social Security card
A recent personal tax return, such as last year’s return
Passport
Individual Taxpayer Identification Number (ITIN) letter from the IRS

Business Registration

If we are requesting additional information about your business registration, you may submit one of the following:

Articles of incorporation
Tax return
Articles of organization
Secretary of State business registration
Business license

If you are a sole proprietor, you may be asked to submit a copy of your government-issued ID and your Social Security card.

Transactions

If we are requesting additional information about a transaction, you may submit one of the following:

Invoice
Service contract
Purchase Order
Signed credit card authorization form
Detailed Receipt
Bill of Sale
Email correspondence with the buyer

If you do not have any of the above, please provide a detailed description of the goods and/or services sold.

UCC Financing Statement

A UCC financing statement is a notice that a lender has a security interest in one or more of your assets. If you are asked to provide additional information about a UCC lien, a Square Capital agent will provide you with the date, filing number, and the name of the secured party.

If we are requesting additional information about a UCC lien, you may submit one of the following:

Payment statements indicating the current status of the underlying loan or obligation
A letter from the secured party stating that the merchant is current on repayment
A letter from the lienholder that the loan has been satisfied
A filed UCC termination statement (UCC-3)

Sometimes, institutions will use a third-party to file, track, and maintain lien positions as the registered agent of the institution. Corporation Services Company is a common third-party representative. If you are unsure of what institution the third party is acting on behalf of, best practice is to reach out directly to the third party.

For more information, view our Additional Information Requested by Square Capital FAQs.

Square Capital, LLC is a wholly owned subsidiary of Square, Inc., d/b/a Square Capital of California, LLC in FL, GA, MT, and NY. All loans are issued by Celtic Bank, a Utah-Chartered Industrial Bank. Member FDIC, located in Salt Lake City, UT. All loans are subject to credit approval. FW1118

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