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Home>Square Loans FAQ

Square Loan Eligibility FAQ

For eligible Square sellers, Square offers business loans to grow your business. You can check your business’s eligibility by going to the Loans tab of your Square Dashboard and keeping an eye on your email inbox.

Loans Dashboard - Offer

Numbers are for illustrative purposes only.

If you don’t see an offer in your Square Dashboard, take a look at the key factors that may be affecting your eligibility below. Offer eligibility is based on a variety of factors related to your Square account, including payment processing volume, account history, and payment frequency.

How do I become eligible for a Square loan?

Keep processing with Square—and consider the eligibility factors below as you process. Be sure to check out the Square Dashboard for more information about your current eligibility status.  There’s no need to contact us or request an eligibility review. The review is automatic, and we will let you know  through your Square Dashboard and by email if you are eligible for an offer— saving you time so you can focus on your business. We are unable to manually generate or predict offers and all sellers must qualify based on eligibility criteria.

What are the key eligibility factors?

There are many factors that may affect your eligibility, and accounts are evaluated as a whole. Please be sure to check your Square Dashboard for more information about your current eligibility status.  Here are a few factors we consider when evaluating your business for an offer:

Square processing volume

In general, businesses that have processed at least $10,000 or more in a year are more likely to be eligible for an offer.

Square payment frequency

The frequency of card payments you process through Square matters. If you consistently take payments, you’re more likely to get noticed. To us, a steady pattern of taking payments shows that you have a healthy business.

Your customer mix

A good mix of new and returning customers shows us that you’re growing in different ways. You can use Square’s analytics tools to understand your customer base better.

A healthy, growing business

The size of your loan offer is generally shaped by how much you process through Square.

Payment Dispute

A payment dispute happens when a customer disputes a charge from your business and contacts the card issuer to reverse it. Swiping chip credit cards is one way to increase your chargeback risk. Switch to a Square Reader or learn how to better monitor payment cards to prevent disputes.

Multiple Square accounts

If you have multiple Square accounts or locations with outstanding Square Loans, make sure that they are all processing consistently and current with loan repayment.

Failed debits

Your Square account is reviewed for failed debits due to insufficient funds. Please be mindful of the available funds in your linked bank account to avoid failed debits.

Prior loan applications

Square Loans are subject to credit approval. Being declined recently for a loan may impact your eligibility.

Account reviews

To ensure the security of your account, Square periodically reviews Square accounts. If your account has been under review recently, it may affect your eligibility.

When will I become eligible for another loan?

Square accounts—including accounts with an active loan—are reviewed for eligibility regularly. You don’t need to contact us or provide any additional information to become eligible for another loan offer. You can check your Square Dashboard (at any time for more information about your current eligibility status.

Offers are not guaranteed and we are unable to predict when your business may receive another offer. Loan offer details, as well as the timing of eligibility, may differ from your current Square loan.

Loan repayment progress

You may become eligible for a loan while repaying your current loan. However, making an extra payment or paying off your loan early does not guarantee another loan offer through Square.

Recent loan payment

If you had an existing offer, making a loan payment through the Square Dashboard will expire that offer. Once the payment is processed, it can take up to 10 business days for payment confirmation and for your business to be re-evaluated for a loan.

Square Loans are underwritten and issued by Square Financial Services, a Utah-Chartered Industrial Banks, Members FDIC.