Actualizaciones de sistema

Estamos experimentando problemas que pueden afectar a sus servicios Square. Continuaremos actualizando nuestra página de estado con más información.

Volver a Inicio

Information Requested for Square Loan Application FAQ

Your business name and taxpayer information will be used to verify you and your business in connection with your loan request.

If your personal or business information cannot be verified or if additional information about you or your business is required, we’ll reach out through your Square Dashboard and via email. Here, you’ll find steps on how to upload the requested documents.

Capital Information Request

Requests for Additional Information

How to Upload Documents

You can upload the requested documents via the link within your email or on your Square Dashboard. If you are having trouble, please refer to our Browser Troubleshooting Tips or call the number in the email you received.

  1. Log in to your Panel de Datos Square en línea.

  2. Click on the Bell Icon at the top of the page.

  3. Click on Get Started and you’ll see a list of requested items.

What are acceptable documentation?

Personal Information

If we are unable to verify your legal name, Social Security number and/or date of birth, we may request:

A government-issued ID (e.g. driver’s license, passport, etc.)

In addition to one of the documents below:

Social Security card
Your recent personal tax return, such as last year’s return
Individual Taxpayer Identification Number (ITIN) letter from the IRS

Business Information

If we are unable to verify your legal business name and/or TIN, we may request one of the following:

Your business’s government issued SS-4 (EIN confirmation letter)
Your most recent business tax returns confirming your business name and TIN

If you misplaced your SS-4 confirmation letter, you can call the IRS and reach their Business and Specialty Tax Line at 800-829-4933. For additional tips, visit the IRS online.

Note: If you are a sole proprietor, your business name is the same as your first and last name and your TIN will be your Social Security number. Some sole proprietors may also register DBA (doing-business-as) names. If you have a DBA, you’ll be asked to provide it in the application. Find out your business entity type by taking a look at your tax returns.

Business Ownership Information

Depending on your business type we may need to verify any beneficial owners or business managers who are a part of your business. If we are unable to verify the information provided for any of the listed beneficial owners or business managers, we may request one or more of the following documents. For more information about beneficial owners, take a look at our Square Loans FAQ.

Social Security card
A recent personal tax return, such as last year’s return
Passport
Individual Taxpayer Identification Number (ITIN) letter from the IRS

Business Registration

If we are requesting additional information about your business registration, you may submit one of the following:

Articles of incorporation
Tax return
Articles of organization
Secretary of State business registration
Business license

If you are a sole proprietor, you may be asked to submit a copy of your government-issued ID and your Social Security card.

Transactions

If we are requesting additional information about a transaction, you may submit one of the following:

Invoice
Service contract
Purchase Order
Signed credit card authorization form
Detailed Receipt
Bill of Sale
Email correspondence with the buyer

If you do not have any of the above, please provide a detailed description of the goods and/or services sold.

UCC Financing Statement

A UCC financing statement is a notice that a lender has a security interest in one or more of your assets. If you are asked to provide additional information about a UCC lien, we will provide you with the date, filing number, and the name of the secured party.

If we are requesting additional information about a UCC lien, you may submit one of the following:

Payment statements indicating the current status of the underlying loan or obligation
A letter from the secured party stating that the merchant is current on repayment
A letter from the lienholder that the loan has been satisfied
A filed UCC termination statement (UCC-3)

Sometimes, institutions will use a third-party to file, track, and maintain lien positions as the registered agent of the institution. Corporation Services Company is a common third-party representative. If you are unsure of what institution the third party is acting on behalf of, best practice is to reach out directly to the third party.

Why do I need to submit additional information?

When you apply for a Square loan, certain information as it relates to your identity and/or business will need to be verified. This means that sometimes we require supplemental information in order to proceed with your loan application. For more information on acceptable information you can provide, check out our complete list above.

Why do you need this information when I didn’t have to provide it in the past?

There are multiple reasons why you may be required to send in additional information when you didn’t have to previously. One common reason is to verify the identity of the individual applying for the loan, as well as the business information listed on the application. If additional information is requested, we will need it in order to move forward with processing the loan application.

What if I don’t have all the requested information?

Your loan application will not be reviewed if the request is incomplete. Please complete the request in full to the best of your ability. If the submitted information isn’t sufficient, we will be in touch via email and your Square Dashboard.

How long do I have to complete the information request?

You will have until the date specified in the email notification to complete the information request. If you do not provide all of the requested information on time, your application will be canceled. If that happens, please visit your Square Dashboard to see if you are eligible to apply for another Square loan.

Why haven’t I received a decision after three business days?

Typically, you will be notified of your application status within one to three business days. If you don’t receive a decision within this timeframe, it may be because we still need additional information from you. Be sure to check your Square Dashboard and email inbox for any notifications asking you to provide additional information.

Can I upload my documents through my mobile device?

Yes, we support documents uploaded using iOS and Android devices.

Missing Requested Documents?

I was asked about a UCC lien but I don’t recognize the secured party?

Sometimes, institutions will use a third-party to file, track, and maintain lien positions as the registered agent of the institution. Corporation Services Company is a common third-party representative. If you are unsure of what institution the third party is acting on behalf of, best practice is to reach out directly to the third party.

How do I locate my EIN?

If you misplaced your EIN, you can call the IRS and reach their Business and Specialty Tax Line at 800-829-4933. For additional tips, visit the IRS online.

What can I provide if I don’t have my Social Security card?

If you can’t provide your Social Security card, you can submit your most recent personal tax return or your Individual Tax Identification Number (ITIN) letter from the IRS, along with a government-issued ID. If you submit your tax return, please be sure the document clearly displays your full legal name and Social Security number.

How long do I have to complete the information request?

You will have until the date specified in the email notification to complete the information request. If you do not provide all of the requested information on time, your application will be canceled. If that happens, please visit your [Square Dashboard][3] to see if you are eligible to apply for another Square loan.

What can I provide if I don’t have my SS-4?

You may submit a copy of your recent business tax return, such as last year’s return.

Square Loans are underwritten and issued by Square Financial Services, a Utah-Chartered Industrial Banks, Members FDIC.