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Connect Recommended Hardware to Square Stand

The Square Stand for Contactless and Chip makes it easy to connect compatible cash drawers, receipt printers, and barcode scanners. To start, be sure your Square Stand is connected to the USB hardware hub and plugged into a power outlet.

Square Stand accessories connection graphic

Connect Hardware to the Square Stand

  1. Plug your Square contactless and chip reader Dock into a USB port on the hardware hub, then add a supported USB cash drawer, receipt printer, and or barcode scanner into a USB port on the hardware hub. The USB hardware hub is the rectangular component that connects your Square Stand to the power adapter.

  2. When a piece of hardware is properly connected, the Square app will give you confirmation. 

Learn about setting up your contactless and chip card reader.

To test your cash drawer and receipt printer:

  1. Tap More from the navigation bar at the bottom of your screen.

  2. Tap Settings > Hardware.

  3. Tap the hardware you’d like to test from the list (e.g., Cash Drawers, Printers).

From here, you’ll see the connected hardware.

Watch the following video to learn more about connecting a cash drawer to your Square Stand:

Learn more about connecting a receipt printer to your Square Stand:

Note: Note: If you need to connect more than three hardware accessories to your Square Stand we recommend using a printer-driven cash drawer to free up space on your USB hardware hub.

Diagram showing cash drawer connected to printer and Square Stand for Contactless and Chip

Tips for Connecting Hardware to the Square Stand

 
* The cash drawer will open automatically after every cash payment when properly connected.
* You can also connect a Bluetooth barcode scanner to the Square Stand.

Note: The contactless and chip card reader can connect to the Square stand via bluetooth, or by connecting the dock to the Stand’s USB hardware hub. If you’re using one of the USB ports in the hardware hub to charge your contactless and chip card reader, you’ll want to make sure the cash drawer you’re using is connected through your printer.

Troubleshoot the USB Barcode Scanner:

If the Motorola Symbol LS2208 barcode scanner is listed as “not compatible” when plugged in to your stand, reset the barcode scanner. To do so:

  1. Print the Motorola Quick Start Guide. This step is necessary for completing the remaining steps.

  2. Scan the barcode labeled HID KEYBOARD EMULATION from the printed Motorola Quick Start Guide while the barcode scanner is plugged into the USB hub of the Square Stand.

  3. Unplug the barcode scanner and then plug it back into the Square Stand.

Connect Bluetooth Scale to iPads

To connect a Bluetooth scale to your device:

  1. Make sure your Bluetooth settings on your device are turned on.

  2. To check the connection, open the Square Point of Sale app and tap More from the navigation bar at the bottom of your screen. Then tap Settings > Hardware > Scales.

  3. Tap the scale you’d like to pair.

If your scale ever becomes disconnected, your Point of Sale app will remember your scale and attempt to reconnect automatically.

Note: Your Square Point of Sale can pair with only one scale at a time. To pair your Bluetooth hardware with a different iPad, you’ll first need to unpair it.

Learn more about: Retail Point of Sale

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