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Send a Payment Link with Virtual Terminal

Send payment links directly to your customers via text message using Square’s Virtual Terminal from your laptop or desktop computer. You can collect contactless payments from customers in real time when they aren’t physically with you. Payment links are a secure payment method customers can use to pay directly from their mobile device using their debit or credit card – including mobile wallets such as Apple Pay or Google Pay where available.

Pricing

There’s no monthly fee for sending payment links via text message from your Virtual Terminal. You’ll only pay Square’s standard Virtual Terminal processing fee of 2% + VAT per transaction.

Send Payment Links

To send payment links from Virtual Terminal:

  1. From your Virtual Terminal Overview page, select Take a Payment.

  2. Add the items and the customer.

  3. From the Payment Method section of Payment Details, select Send Payment Link.

  4. Select your customer’s country code.

  5. Enter the customer’s phone number and click Send Link.

  6. Wait for confirmation that the customer has completed the payment.

Note: Selecting the back button while a payment is pending will cancel the payment link. Wait until you receive the payment before closing the window.

Your customer will receive a text message with a payment link. The link will take your customers directly to an online checkout page to pay on their mobile devices.

FAQs

Do I have to wait for my customer to complete the transaction?

Yes. Payment links are for taking payments in real time, like while you’re on the phone with the customer. If you want to send a payment link your customer can use to pay at a later time, you can also send them a Checkout Link or an Invoice.

How does tipping on payment links work?

Tip settings are located in your Virtual Terminal. Select Settings > Checkout to adjust your tip settings. For more on tipping, visit Get Started with Square Online Checkout Links.

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