Set Up Commission Tracking

Square allows you to assign unique commission rates to each of your employees, giving more experienced staff a higher rate and less experienced staff a lower rate for services. Note: Currently available to Team Plus, Retail Plus and Restaurant sellers.

Additionally, all employees can earn a flat commission rate for retail items sold. Control how commission is calculated for your business by choosing which costs are excluded from commission. Easily track and pull reports to view weekly and monthly earnings.

When an employee is assigned to an appointment, they will be attributed to the sale and receive any commission and tips from that sale. Sales attribution is recorded at the time of sale and cannot be updated after the transaction is made.

Note: Commission tracking is currently only available from your online Square Dashboard.

Set Up Commission Rates

You will be able to set up your commission rates directly from your online Square Dashboard.

To do so:

1. Visit the Team section of your online Square Dashboard.

2. Select the employee you wish to set up the rate for.

3. Under Job Title > click Edit.

4. Toggle on Earns Commission.

5. Enter the employee’s items and services commission rate.

Set Up Commission Calculation

You will be able to control how commission is calculated for your business. This allows you to control which costs are deducted from the sale price before a commission rate is applied.

To do so:

1. Visit the Team section of your online Square Dashboard.

2. Select Commission, and choose the sale price deductions you’d like to apply.

3. Save.

Reporting

1. Visit the Reports section of your online Square Dashboard.

2. Select Team Sales.

3. Click on an employee’s name to view their commissions received per item and service.

4. Click Export to download a .CSV file for your team summary and team detail earnings.

Note: If you need to refund a transaction for any reason, please note that any commission earned will not be affected.