Customise Square Payment Links
About settings for payment links
Settings for Square Payment Links enable you to customise how your links function and look when customers receive them.
Before you begin
From your Square Dashboard, you can create a payment link to Collect a payment, Sell an item, Accept a donation, or Sell an event or class.
From your point of sale app, you can create a payment link to Collect a payment, Sell an item, or Accept a donation. You cannot Sell an event or class from the point of sale app at this time.
Similarly, some payment link settings — such as redirecting links to a website — can only be created and updated from Square Dashboard, depending on the payment link type.
Payment link settings
Once you've configured the settings below to suit your business, you can Create and share Square Payment Links.
Collect a payment settings
When you’re creating a Collect a payment link, you can allow optional tips from your customers. They can choose from 15%, 20%, 25%, or enter a custom amount.
From Square Dashboard
- Sign in to Square Dashboard and go to Payments > Payment Links.
- Click Create a link > Collect a payment.
- Enter a name for your link, the amount you want to charge, and optional description.
- Click Advanced settings and toggle on Enable tipping.
- Click Create link and select Copy link to share the link anywhere.
From Square Point of Sale
- Tap ≡ More > Payment Links.
- Tap (+) > Collect a payment.
- Enter a name for your link, the amount you want to charge, and optional description.
- Tap the checkbox next to Enable tipping.
- Tap Save and select Share link to share the link anywhere.
You can allow your customers to set the price at checkout for Square Payment Links.
- Sign in to Square Dashboard and go to Payments > Payment Links.
- Select Create a link.
- Select Collect a payment.
- Enter a name for the link that will be displayed to the customer.
- Click Advanced settings, then toggle on Allow buyer to set the price.
- Complete your checkout link setup and select Create link.
- Select Copy link to share the link anywhere.
You can create subscriptions to accept recurring payments or donations.
- Sign in to Square Dashboard and go to Payments > Payment Links.
- Click Create a link > Collect a payment.
- Enter a name for your link, the amount you want to charge, and optional description.
- Select the frequency you want to collect them from the dropdown.
- Click Create link and select Copy link to share the link anywhere.
When you create links to collect recurring payments, they will appear in your Square Subscriptions with your existing subscriptions.
You can also sell an item as a subscription through Square Payment Links. Learn how to Manage item subscription plans.
Accept donation settings
- Sign in to Square Dashboard and go to Payments > Payment Links > Create a link > Accept a donation.
- Enter a name for your link and optional description.
- Click Advanced settings and toggle on Accept recurring donations.
- Select the frequency you want to collect them from the dropdown. Customers will be able to choose between a one-time donation or recurring.
- Click Create link and select Copy link to share the link anywhere.
When you create links to collect recurring donations, they will appear in your Square Subscriptions with your existing subscriptions.
Learn how to Set up donation goals with Square Payment Links.
- Sign in to your Square Dashboard and click Payments > Payment Links > Create a link.
- Choose either Collect a payment or Accept a donation.
- Enter a name for your link and optional description.
- Click Advanced settings and toggle on Redirect to a website after checkout.
- Enter the website URL.
- Click Create link and select Copy link to share the link anywhere.
- Sign in to Square Dashboard and go to Payments > Payment Links > Create a link.
- Choose either Collect a payment or Accept a donation.
- Enter a name for your link and optional description.
- Click Advanced settings and toggle on Enable custom fields.
- Enter the custom field title.
- Click Create link and select Copy link to share the link anywhere.
Sell an event or class settings
- Sign in to Square Dashboard and go to Orders & payments (or Invoices & Payments or Payments) > Payment links.
- Click Create a link > Sell an event or class.
- Enter the event details, including the event location. You can choose between Online or In person.
- Click Create link.
- Sign in to Square Dashboard and go to Orders & payments (or Invoices & Payments or Payments) > Payment links.
- Click Create a link > Sell an event or class.
- Enter the event details.
- Click Advanced settings and enter the event capacity.
- Click Create link.
It may take up to 10 minutes for capacity changes to appear on your link.
General settings
With digital wallets, customers can check out from their mobile device or computer using Apple Pay, Google Pay, or Samsung Pay. Customers can also pay using Afterpay.
To manage payment methods for Square Payment Links:
- Sign in to Square Dashboard and go to Payments > Payment Links > Settings > General.
- Under Payments, toggle on the payment options you want your customers to see at checkout.
- Sign in to Square Dashboard and go to Account & Settings > Payments > Payment methods.
- Under Afterpay, select (•••) > Edit settings.
- Toggle the Online option on or off, then click Save.
When enabled, your customers will be offered the option to checkout with Afterpay on your Square Payment Links.
Once you’ve enabled Afterpay, you can also set the eligibility range.
- Sign in to Square Dashboard and go to Payments > Payment Links > Settings > General.
- Enter ranges for items and orders, then click Done.
The setting will apply to other Square products that can accept online Afterpay payments, such as Square Online websites. There isn’t a way to disable Afterpay only for Square Payment Links at this time.
You can enable email notifications to be sent after each transaction.
- Sign in to Square Dashboard and go to Payments > Payment Links > Settings > General.
- Under Email Notifications, toggle the following settings on or off:
- Dashboard or mobile add-on links
- Point of Sale or Virtual Terminal links
Select the preferred location for your payment links — your payment links, sales, and reporting will be associated with this location.
- Sign in to Square Dashboard and go to Payments > Payment Links > Settings > General.
- Under Location settings, select your preferred location from the dropdown.
Fulfillment settings only apply to payment links selling items. Pickup is not available for events or subscriptions.
- Sign in to Square Dashboard and click Payments > Payment Links > Settings > General.
- Toggle on Enable shipping and/or Enable Pickup for item links.
- Configure the shipping and pickup settings such as shipping fees, prep time, and pickup instructions and hours.
You can print shipping labels from the Orders tab in your Square Dashboard.
- Sign in to Square Dashboard and click Payments > Payment Links > Settings > General.
- Under Automatic settings, toggle on Apply sales tax to calculate taxes based on seller and buyer location for “Sell an item,” “Accept a payment,” and “Sell classes and tickets” links. Taxes will not be applied to “Accept a donation” links.
Taxes set up in Square settings through Account & Settings > Payments > Sales tax will not impact payment links created in Square Dashboard.
To start accepting notes from your customers:
- Sign in to Square Dashboard and go to Payments > Payment Links > Settings > General.
- Toggle on Enable customer notes.
Brand settings
- Sign in to Square Dashboard and go to Branding.
- Toggle on Logo.
- To add/edit your logo, click Edit in Location settings. You can add a Framed or Full-width logo. To make sure your image is high resolution, the recommended logo size is 1280x680 px or a 2:1 ratio.
If you have already added a full-width logo in Account Settings > Locations > Location Details, that logo will automatically appear on your checkout page header and apply to the look of your receipts, invoices, appointment bookings, and marketing.
Enable your customers to add a comment or note while they checkout using Square Payment Links. This will better help your business to:
- Collect needed order information from your customers.
- Track donation details.
- Customise your customers’ orders.
To start accepting notes from your customers:
- Sign in to Square Dashboard and go to Payment Links.
- Go to Settings > General.
- Toggle on Note from Customer.
When your customers pay through a checkout link, they will see a box for an optional note. Any information entered by your customer in the note section at checkout will appear on the order details for each transaction. Select Transactions from your Payment Links dashboard and click on any payment to see your customer note. You will also see this information in your Order Manager.
Customers can apply the coupons you create with Square Marketing to the Square Payment Links you share with them. Your customers will need to enter the coupon code in the designated field in your payment link’s checkout screen for the discount to apply. One coupon can be applied per payment link.
When you set up a Square Loyalty program, it will automatically be enabled for your payment links. Payment Links can also be shared via an email marketing campaign.
You can create a button with a payment link to add to your website or marketing channels. To do so:
- Sign in to your Square Dashboard and go to Payment Links.
- Select Add button to website.
- Add a title, button text, amount, and adjust the frequency of the payment.
- Add an optional image, and adjust the Advanced settings if needed.
- Click Continue to customise your buy button styles. These settings will be applied to all of your buy buttons.
- Select Copy to copy the HTML code, and paste it somewhere that accepts embeddable code.
