Square Kiosk learning library

About Square Kiosk

Welcome to your Square Kiosk help and learning library. Learn how to set up and use your Kiosk, and get help when you need it.

Square Kiosk combines hardware, software, and payments into an all-in-one self-service ordering solution. The Square Kiosk app and Square Kiosk hardware (sold separately) are an ideal combination for food and beverage businesses in need of a self-service station for customers to place orders and complete payments. It also helps to reduce queues, minimise order errors, free up staff, and boost sales when short-staffed.

Before you begin

Square Kiosk hardware is iPad-driven so be sure you have a compatible iPad before purchasing the kiosk device or add an iPad at checkout through Square Shop.

The Square Kiosk app is currently offered at no cost until 31 December 2024 (plus standard in-person transaction fees). Once the promotion ends, the Square Kiosk app will be available through an add-on software subscription plus standard in-person transaction fees.

Set up Square Kiosk hardware and Square Kiosk app

Get ready to take payments and orders with your Square Kiosk with a few required steps.

• Set up Square Kiosk hardware

• Set up Square Kiosk app

Set up the self-serve ordering experience

Set up your menu and ordering preferences for your kiosk station.

• Add menu items and categories to Square Kiosk

• Customise self-serve ordering with Square Kiosk

• Create ‘Order here’ signs with Square Kiosk

Fix a problem

Resolve common issues and questions when something goes wrong.

• Troubleshoot Square Kiosk app

• Troubleshoot payment errors with Square Kiosk

• Troubleshoot connection and power issues with Square Kiosk