Can I accept EFTPOS cards?
You can accept EFTPOS branded chip cards via the Square contactless and chip card reader, and Square Terminal by either inserting or tapping the card on the reader. Please note that EFTPOS cards without a chip aren’t accepted on Square.
If your customer wants to pay with their EFTPOS card, or wants to draw funds from their cheque or savings account, you’ll need to instruct them to insert their card into the Square contactless and chip card reader or Square Terminal. They’ll be prompted to select the appropriate account on the display of your device.
|Seller Community: Ask questions, get answers, and read more about accepting EFTPOS cards.|
Will my Square reader now accept all EFTPOS cards?
Your Square reader for contactless and chip will now accept EFTPOS branded chip cards, as well as Apple Pay and Google Pay EFTPOS devices. This means the older ‘swipe only’ EFTPOS cards will not be accepted.
If my customers don’t have an EFTPOS branded chip card, what can they do?
Customers can contact their bank directly and order a new EFTPOS card. Magstripe or ‘swipe only’ cards are being phased out by EFTPOS in Australia, so all new EFTPOS branded cards that are issued will be chip cards.
Why will the magstripe or ‘swipe only’ cards not be accepted?
Chip credit and debit cards are inherently more secure than magstripe or ‘swipe only’ cards - this is why magstripe-only cards (cards without a chip) are being phased out in Australia.
Can I use the smaller Square chip card reader to accept EFTPOS cards?
No. For this roll out you will only be able to accept EFTPOS chip cards with the Square reader for contactless and chip.
Will EFTPOS cards still show up as regular transactions in my Square account?
Yes. As with all purchases made using Square’s POS, you will be able to capture and track all transactions made with EFTPOS cards through your Square Dashboard.
Will I be able to give my customers a ‘cash out’ option when they pay with EFTPOS?
No. You are not able to issue cash out through the Square App.
Will large purchases made with EFTPOS cards still require a PIN to be entered into my device?
Yes. As with all contactless or chip card payments in Australia, when customers spend more than $100 they will be prompted to enter their PIN on your device to complete the purchase.
If you have any additional questions, please contact us.