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Use Square at Your Event

We want your event to run as smoothly as possible. Review the tips below to make sure you feel prepared and comfortable using Square, so you can enjoy yourself and focus on connecting with your customers.

Internet Connection and Apps

  • Find out if you’ll have an internet connection on location. A strong and secure Wi-Fi or Ethernet connection is best, or you can use a secure mobile hotspot network if your connection is spotty.

  • Make sure you’re using the most recent version of the Square app on your device to access the latest features and fixes.

Processing Payments


Event Enquiry

Chat with our Events Team by submitting an Events Request Form, outlining your contact and event details.

Hardware Rental

Fill out your information and select your hardware through our vendor Hire Intelligence, including the rental start and end date. Visit our Square POS Rentals page for further information on how we can support your event.

Note: Hardware rentals are not available to individual/sole traders who have been operating for less than 12 months. Please visit place an order for Square hardware via Square Shop.

Events FAQ

What types of payments can be processed with Square hardware rentals?

With Square hardware and the Square Point of Sale app, you can process Visa, Mastercard, American Express and JCB credit and debit cards and mobile wallets such as Apple Pay, Google Pay, or Samsung Pay.

Do I need Wi-Fi at my venue to use Square?

Square requires an active internet connection to process payments. For mobile devices, this can be either a Wi-Fi connection or a data service such as 4G or 5G. If you are unable to connect to a strong network at your event, you can enable Offline Mode to accept payments. Offline payments are processed automatically when you reconnect your Square Terminal or Square Register to the Internet and may be declined if not processed within 24 hours.

Learn more about accepting payments in Offline Mode.

How can my team members use Offline Mode at the event or venue?

For your team members to enable or disable Offline Mode, they will need to have the Configure Checkout Settings box checked in their Permissions setting. Team members without this permission granted can still process payments in Offline Mode, but will be unable to enable or disable Offline Mode.

What are the risks of using Offline Mode at my event or venue?

When operating in Offline Mode, there is additional risk with any payments you accept. Square is not responsible for any loss due to declined cards or expired payments taken while offline or for chargebacks. In addition, Square cannot contact any customers on your behalf should a payment decline or expire when taken in Offline Mode. You will also be unable to add customers or cards on file to your offline sales.

Can I sell event tickets online through Square?

Yes, check out our ticketing and events eCommerce partners via Square App Marketplace.

Learn more about: Point of Sale

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