Use Square at Your Event

We want your event to run as smoothly as possible.

To ensure a great, seamless experience, we recommend reviewing the following tips:

• A strong internet connection is best, but you can also process payments in Offline Mode should you experience any issues with connectivity.
• Practice swiping with the Square Reader. Learn more about swiping.
• Learn how multiple people can accept payments on one account.
• Learn how to create and manage Employees.
• Learn how to process refunds.
• Learn how to print receipts.
• Learn how to connect a cash drawer to Square Point of Sale.

While urgent issues do not happen often, these situations can be handled in a few ways:

• In the event of a declined card, have your customer contact their card-issuing bank for more information on how to proceed.
• If you have trouble swiping, try our Square Reader swiping tips.
• If you believe your reader is broken, you can order a new one from within your Square Dashboard.
• If you need another reader quickly, you can purchase one at a local retail store.
• If you’re having trouble signing in, you can reset your password online.