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Use Square at Your Event

We want your event to run as smoothly as possible. Review the tips below to make sure you feel prepared and comfortable using Square, so you can enjoy yourself and focus on connecting with your customers:

  • Square requires an active internet connection to process payments. For mobile devices, this can be either a Wi-Fi connection or a data service such as 3G, 4G, 5G or EDGE. If you are unable to connect to a network at your event, you can enable Offline Mode to accept payments. Learn more about accepting payments in Offline Mode.

  • Make sure you’re using the most recent version of the Square app on your device to access the latest fixes and features.

  • Read up on how to accept chip and pin, contactless and international card payment with the Square Reader.

  • It may also be helpful to review how to manually accept payments without a reader.

  • If you need to refund a payment, you can do so from the app or online.

  • You can connect a receipt printer and cash drawer to Square Point of Sale to print receipts and manage your cash.

While urgent issues don’t happen often, here are some general troubleshooting tips that could help in these situations:

Learn more about: Point of Sale

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