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Accessibility on Android Devices

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This article covers how to adjust accessibility settings on Android devices running a Square Point of Sale app. For Square Register accessibility settings, review Accessibility on Square Register.

Square works with accessibility tools, such as TalkBack, to help accommodate the needs of sellers using these tools when accessing Square apps on Android devices.

Turn On TalkBack

TalkBack is a Google screen reader included on most Android devices. When you turn on TalkBack, your device will read Square app information aloud to help you navigate the app.

To turn on TalkBack:

  1. Open the Settings app on your Android device.

  2. Tap Accessibility > TalkBack.

  3. Toggle on Use TalkBack.

Note: The steps to turn on TalkBack may vary depending on your Android device and version. Keep in mind that TalkBack won’t be available if a Square reader for magstripe is plugged directly into the headphone jack; you’ll need to use a headphone splitter to connect both your reader and a set of headphones.

You can also turn on TalkBack by asking Google Assistant. TalkBack features, services, and options are managed by Android directly. For additional help, visit their Support Center.

Have Customer Information Read Aloud by Square App

Personally identifiable information (PII) is any data that, when used alone or with other relevant data, could be used to identify a specific person. PII includes the customer’s name, email address, home address, and phone number. By default, the option to allow accessibility tools to read customer information aloud is toggled off.

You can adjust your accessibility settings to have customer information read aloud on Square Point of Sale, Square Appointments, Square for Restaurants, and Square Invoices.

To adjust your accessibility settings:

  1. Open your Square app and tap ≡ More.

  2. Tap Settings > Hardware > Accessibility.

  3. Toggle on Allow accessibility tools to read customer info.

  4. Review the customers’ privacy notification and tap Acknowledge.

Note: When this feature is turned on, you’re responsible for complying with applicable privacy laws, such as using a headset to prevent others from overhearing.

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