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Square Loyalty Get Started Guide

With Square Loyalty, you can crear un programa digital de fidelidad de recompensas that will keep your customers coming back again and again – with incentives they earn with each purchase.

This guide will help you set up, operate, and get the most out of your Loyalty program.

Sign Up

When you registrarse en Fidelidad Square, your customers earn points for every purchase they make, even when they use cash, from your Square Point of Sale App.

costo de suscripción al programa de Fidelidad Square is based on your customer’s participation with your program, and the total number of qualifying Loyalty Visits across all active locations.

Costo mensual de ubicación Visitas de Fidelidad
$45 Hasta 500
$75 De 501 a 1,500
$105 De 1,501 a 10,000
Comuníquese con Ventas de Square Más de 10,000

Configurar varias ubicaciones: If your business has more than one location, you can create a Programa de fidelidad at any or all of your locations. Your customers can earn points and redeem rewards at any of your participating locations.

Manage your Loyalty Program

Editar el programa de fidelidad: Update your Loyalty program from the Settings Page of your Panel de Datos Square en línea anytime with no affect on your customers’ existing, earned points.

Read more about cómo administrar su programa de Fidelidad Square.

Agregar niveles a su programa de Fidelidad: Add tiers to your program from your Panel de Datos Square en línea, and customers will accumulate points towards rewards based on predefined tiers.

Read more about cómo crear un programa de fidelidad.

Canjear recompensas: Once you’ve set up your Loyalty program, you can easily view and redeem rewards your customers have earned from the Square App.

Asignar permisos de Fidelidad en su equipo: You can assign permissions to your team to allow them to take action on your Loyalty account. Actions range from granting team members access to view Loyalty reporting, allowing them to manage customer data, and configuring your Loyalty program settings.

Read more about cómo promocionar su programa de Fidelidad Square.

Manage your Loyalty Customers

Inscriba a sus clientes: After you’ve set up and activated your Loyalty program and subscription, a screen inviting your customers to enroll in your loyalty program will appear after each transaction regardless of whether their purchase has earned them a point, reward or not.

Ver el estado de Fidelidad de un cliente: You are able to keep track of your customer’s loyalty status from your Directorio de clientes. Access their profile activity feed to see when they enrolled, points and/or rewards earned, redemptions, and more.

Modificar manualmente el estado de Fidelidad de un cliente: To edit a customer’s point count, locate their customer profile from your Panel de Datos Square en línea or the Square Point of Sale app and assign them the correct number of points.

Ver las recompensas y cupones del cliente: Scroll to the Rewards section of a customer’s directory profile in your Panel de Datos Square en línea to see earned coupons and rewards, and to void any if needed.

Actualizar el número de teléfono de Fidelidad de un cliente: Update or correct a customer’s phone number by searching their Perfil del Directorio de clientes.

Learn more on cómo administrar su programa de Fidelidad Square.