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Set up Square Stand (2nd generation)

Who is this article for?
Account owners or team members can set up Square hardware. Only account owners can create a Square account.

About Square Stand (2nd generation)

Square Stand 2nd generation paired with its built-in contactless and chip reader seamlessly turns your compatible iPad into a powerful point-of-sale or self-service kiosk. Whether you're a full service restaurant or a retailer, this countertop setup accepts every way your customers want to pay, including contactless options like Apple Pay, Google Pay, Samsung Pay, and Afterpay.

Square Stand has two hardware configurations: Square Stand (Countertop), with the built-in swivel base, and Square Stand (Mount), which can be mounted to a counter, wall, or third-party mount. Both can be set up the same way, unless indicated otherwise.

Before you begin

To set up and use your Square Stand, you need the following:

  • A verified Square account. Learn how to set up your Square account.

  • A consistent power source via a wall outlet.

  • A secure internet connection (Wi-Fi or Ethernet).

    • If you’re connecting via Ethernet, you need an ethernet adaptor.

  • A compatible iPad.

Learn more about Square Stand (2nd generation) technical specifications, like what's in the box, dimensions, connectivity, and more.

Square currently supports two different generations of Square Stand. Make sure you have correctly identified which generation of Square Stand you own to properly set up. Square Stand (2nd generation) has a white base with a black frame and includes an integrated card reader for contactless and chip payments. Learn how to Identify your Square hardware.

Square’s hardware is subject to testing and certification for compliance with country-specific regulations, such as for FCC compliance in the United States, or Restriction of Hazardous Substances (RoHS) compliance in the EU. Therefore, Square’s hardware is only approved for use in the country for which it is intended.

Step 1: Connect Square Stand (2nd generation)

Start your Square Stand 2nd generation set up by removing the protective wrap and connecting all of your hardware components.

  1. Connect Square Stand to the hardware hub. The hardware hub has two cables. Connect one cable to the bottom of Square Stand and the other to the power adapter.

  2. Plug the hardware hub into the included power adapter, or a USB-C power adapter that can provide a minimum of 45W of power. Then connect the power adapter cable to the power adapter.

  3. Plug the power adapter cable into a power outlet.

You need to use the charging accessories that were included with your Square Stand or a different charging adapter that can supply a minimum of 45 Watts of power. The wattage information is usually listed on the adapter as 45W.

Step 2: Power up and connect your network

Wi-Fi

  1. Turn on the iPad for your Square Stand.
  2. Go to Settings > Wi-Fi, then toggle Wi-Fi ON.
  3. Tap your preferred network and enter its password, if required.

Ethernet

Square Stand automatically uses Ethernet connection over Wi-Fi when an Ethernet cable is connected.

  1. Plug your Ethernet adapter into the hardware hub.
  2. Plug your Ethernet cable into the Ethernet adapter. Stand-Ethernet-Adaptor
  3. Make sure the hardware hub is connected to the power adapter and the power adapter is plugged into a power source.
  4. Your Square Stand will automatically connect to your network once the Ethernet adapter and cable is plugged into the hardware hub and the hub is connected to power.

You can also connect Square Stand (Countertop) to the internet via Ethernet using the USB-A port on the base with a compatible USB-to-Ethernet adapter.

To check your Ethernet connection:

  1. Open the Settings app on your iPad.
  2. Tap Ethernet > Square Stand.
  3. If you see an IP Address, you are connected via Ethernet.

Step 3: Connect your iPad to Square Stand (2nd generation)

Insert and connect your iPad to the Square Stand frame.

Note: If you are using a compatible iPad Air or an iPad Pro model with Square Stand (2nd generation, v2), insert the included adapter for iPad Air and Pro into the nest of the Stand prior to placing your iPad into the Stand.

  1. Square Stand simply slides in and docks to the connector.

  2. You’ll know it’s locked in place when you hear the security latch click.

To remove your iPad from Square Stand:

  1. Locate the raised security latch next to the iPad’s camera on the left.

  2. Pull the security latch outwards and then down to disconnect the iPad from the Square Stand.

  3. Once unlatched, carefully remove the iPad by sliding it out towards the left. Be mindful of the iPad connector. Take care not to pull the iPad up from the Stand prior to disconnecting as this can damage the iPad connector.

Step 4: Download the Square Point of Sale or the Square Kiosk Lite app

You can set up Square Stand with either the Square Point of Sale app or the Square Kiosk Lite app. Square Stand (Countertop) is used most commonly with the Square Point of Sale app, while Square Stand (Mount) is used most commonly with the Square Kiosk Lite app, but both apps work on either configuration. The remaining steps in this article are for setting up Square Stand with Square Point of Sale, but learn how to set up Square Kiosk Lite.

  1. Tap the App Store icon.

  2. Tap the search icon (magnifying glass) in the navigation bar > search for Square Point of Sale.

  3. Tap Get next to the Square POS app icon > tap Install > enter your Apple Account password or Touch ID.

  4. Once downloaded, tap Open or tap the Square icon in your Home Screen to open.

Step 5: Sign in to your Square account on Square Stand (2nd generation)

You can now sign in to your Square account on Square Stand (2nd generation).

  1. Open the Square Point of Sale app, and tap Sign in.

  2. Enter the email address and password associated with your account.

  3. Tap Sign in.

Step 6: Select accessories for your Square Stand (2nd generation)

You can view printers, cash drawers, barcode scanners, scales, and more accessories that are compatible with your Square Stand:

  1. Go to our accessory compatibility page.

  2. Click an accessory option. If applicable, select Filter > Compatibility > Stand > Apply.

  3. View a list of accessories compatible with your Square Stand.

  4. Under Compatible with, click the products drop-down menu to view other compatible Square hardware.

Note: When running the Square Kiosk Lite app, Square Stand cannot be connected directly to external accessories via Bluetooth, USB, or Ethernet.

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