Weebly and Square FAQ
If you're a Weebly user being prompted to change your login to Square, use this article and its links to help you understand and complete the process. For additional questions not found in any of these resources, contact Square Support.
About Weebly and Square
Square is a financial services and digital payments company based in San Francisco, California. Square helps people run their businesses in countries across the world to help sellers of all sizes start, run, and grow their business - even online. Learn more about getting started with Square.
Weebly was acquired by Square in 2018 and is now part of the Square suite of business tools.
While the Weebly product has continued to serve millions of customers worldwide, Weebly and Square have been working together to launch Square Online, a platform built with Weebly technology. Square Online makes accepting payments online a more seamless experience and provides a modern ecommerce experience for buyers.
Account Setup and Management
As part of our merger with Square, we ask that you replace your Weebly account with a Square account. You’ll use the Square account to sign in going forward, and all Weebly logos and branding will be replaced with Square branding.
Your new Square account includes access to additional tools that help you run your business, allowing you to manage everything from one account rather than multiple. Accepting payments online and in-person with Square is fast and secure. Plus, you can get your money in your bank account as soon as the next business day (or instantly for a fee per transfer).
Yes. As a Weebly user, you’ll need to create a Square account so you can continue getting the product updates and benefits you need for managing a website - online store or otherwise. Additionally, having a Square login will provide you with more account security.
Creating a Square account won’t cost you anything. You’ll still continue to enjoy the features you’re currently using (if not more) completely free of charge.
If you’re selling online, Square offers competitive rates comparable to other payment providers. Processing payments with Square is completely optional and not required for creating a Square account. Learn more about Square fees.
Creating your Square account should only take about 5 minutes. As a Weebly customer, you’ll receive an email asking you to update to a Square account. Use the link in the email to get started. You can also start this process from your Weebly dashboard via a button in the announcement banner.
Once your Square account is created, you’ll log in from squareup.com using your Square email address. This means that you’ll have one login to manage everything related to your website and accepting payments online.
Check out our switching to Square Online FAQ for more information on accessing and managing your sites in your Square account.
Yes. If you have a Weebly and Square account that use the same email address, when you log in to Weebly, you’ll see a banner to prompt you to link your Weebly account with your existing Square account.
Note: Before you update your login, be sure you have access to the email on file for your Weebly account. If you don’t, be sure to update it to an address where you can receive emails. To change your account email, go to Account settings in your site dashboard, then select Manage Account > Change Email.
Once your Weebly and Square accounts are linked, you’ll log in to your account from squareup.com using your Square email address. This means that you’ll have one login to manage everything related to your website and accepting payments online.
Check out our switching to Square Online FAQ for more information on accessing and managing your sites in your Square account.
Yes, you can use a different email address. You’ll use this email when you sign in to Square in the future.
Square requires identity verification before you can start taking payments. To set up a Square account without taking payments or continue processing with a different provider, you can temporarily skip the identity verification process.
No, this option is for tax reporting purposes only. You can edit this information in your Square Dashboard at any time.
First, be sure to try Square Online to have your Square and Weebly data sync. Then, in your dashboard, you’ll see a site switcher dropdown menu that will display all of your Weebly sites not synced with Square, as well as any new ones you create with Square Online that are synced with Square.
To manage online orders in Square, first be sure to add a new website built with Square Online. The new orders placed on any Square Online site will then be manageable in your Square account’s Order Manager.
Historical orders that were already fulfilled on your Weebly site won’t be manageable in your Square account’s Order Manager. To manage any of your historical Weebly orders, first view the Weebly site in your account and go to Orders.
If you have multiple addresses, you can choose one location from Square to be your primary shipping location. Update your location information at any time from your Square Dashboard.
Learn more about managing multiple locations with Square.
If you have one item catalog in Weebly and nothing in Square, you can import your Weebly items to Square.
If you have an item catalog in Square and nothing in Weebly, you’ll be able to import items from your Square catalog to display on your new Square Online site. Your item information will sync between Weebly and Square as soon as you try the new editor for Square Online.
If you have multiple catalogs, you’ll be able to select one Weebly catalog to add to Square and your new Square Online site.
Check out our Weebly and Square Online billing FAQ for more information.
About Square Online
With Square Online, your inventory, items, sales, and customers automatically sync with all Square tools so you don’t have to track anything manually. The Square Online site editor also has more search engine optimization tools and a modern mobile design. It offers faster editing; integration with several social networks like Facebook and Instagram; an enhanced checkout experience; and much more. We launch new features frequently, so you can expect to see regular updates and improvements. You can even join our Square Seller Community to connect with other business owners using the same tools you are.
Your existing Weebly website won’t change and will remain in your account. A new site will be added to your account to allow you to try the Square Online site editor and features.
The Square Online site editor was built with ecommerce in mind. It’s been optimized to ensure your customers have a fast and easy shopping experience, especially on mobile devices.
There are some notable differences between the Weebly site editor and Square Online’s. While you can create a modern, professional website with both editors, the process and some features are different. Here are some of the key differences:
- Themes and elements: Instead of using a theme and dragging elements onto a page, you’ll build pages using customizable sections. We’ve simplified the design settings to make it even easier to create a look that matches your branding so you aren’t tied to a pre-made design.
- Items and inventory: Square Online syncs with your item library in Square, so any changes you make there automatically populate in Square Online and vice versa. You can also set up multiple locations for selling, and track inventory separately per location.
- Blog pages: The Square Online blog feature allows you to create blog posts and display them on a page. Visitors can share these posts on social media, but some blog features such as comments aren’t currently supported. If you already have a blog with Weebly or another provider, you can use the RSS feed section in the editor to display posts on your new site. Learn more about creating Square Online blog posts and the RSS feed section.
- Site settings: Settings like your site title, favicon, and others that used to be in the site editor are now located on the dashboard under the Website tab.
- Apps: The Square Online site editor isn’t compatible with the Weebly App Center, but you can use the Square App Marketplace to search for compatible apps for Square Online. There are many more apps to choose from, from accounting and staff to compliance tools.
Check out our switching to Square Online FAQ for more information.