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Set up Marketing Assistant

Who is this article for?
  • Sellers with the customers permission to set up and send text message marketing. Set permissions in Square Dashboard.
  • Square Marketing subscribers.
  • About Marketing Assistant

    Marketing Assistant is an automated tool that sends you weekly and monthly reports about your customers and your email campaigns. It also sends occasional campaign suggestions to help you engage more effectively with your customers.

    Before you begin

    You can access the Marketing Assistant from Square Dashboard, and you must submit your phone number to activate it. From here, you can interact with Marketing Assistant through text messaging at any time while on-the-go.

    Marketing Assistant is included with your Square Marketing subscription.

    Set up Marketing Assistant

    1. Sign in to Square Dashboard, then click Marketing & loyalty > Marketing.

    2. Click Assistant.

    3. Enter your phone number and select Enabled to receive code sent via SMS.

    4. Enter 6-digit code and select Confirm.

    Disable Marketing Assistant

    1. Sign in to Square Dashboard, then click Marketing & loyalty > Marketing.

    2. Click Assistant.

    3. Toggle off Marketing Assistant Enabled.

    Edit your phone number

    1. Sign in to Square Dashboard, then click Marketing & loyalty > Marketing.

    2. Click Assistant > Update.

    3. Enter your phone number and select Next to receive code sent via SMS.

    4. Enter 6-digit code and select Next.

    Request a report

    You can request a report whenever you'd like and Marketing Assistant will send you a summary of your active campaigns.

    To receive a report, text REPORT and you will receive a link to the report.

    Receive or stop Marketing Assistant educational series

    As part of Marketing Assistant, we offer a series of educational text messages to help you become more knowledgeable on marketing.

    You'll receive bi-weekly text messages including a link to educational articles on best practices across email marketing, social media, and more, to help you better market your business.

    Start receiving educational marketing articles

    1. Sign in to Square Dashboard, then click Marketing & loyalty > Marketing.

    2. Click Assistant.

    3. Under Enable Educational Marketing Articles, toggle on Educational Articles Enabled.

    Stop receiving educational marketing articles

    1. Sign in to Square Dashboard, then click Marketing & loyalty > Marketing.

    2. Click Assistant.

    3. Under Enable Educational Marketing Articles, toggle off Educational Articles Enabled.

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