System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Home>Manage Payment Settings

Apply a Surcharge

Square's fee is taken from the total amount of the transaction – including tax, tips, and any added surcharges. A surcharge is a fee added to the bill when a buyer pays with a credit card to cover the cost of payment processing fees. This varies from a Convenience Fee, which covers the costs of accepting payment outside of a merchant’s usual channel (e.g. by phone instead of in-store), no matter what payment method is used.

Calculate a Surcharge

You can use our Surcharge Calculator to easily calculate the amount to charge customers in order to cover transaction fees. Simply enter the amount you would like to net after payment processing fees. Our calculator will automatically calculate the total amount you need to charge, depending on the payment entry method selected.

Important Notes About Surcharges

If you wish to apply a credit card surcharge, you will first need to notify the card networks as well as follow their surcharging rules. Find out more about notifying Visa and MasterCard of your surcharging plans. 

Note: Surcharging is not permitted on debit or prepaid cards, or Afterpay transactions.

Other Types of Charges 

To learn more about the differences between a surcharge, service charge, and other types of charges, visit the articles in the list below.

Service Charges

You can create a variety of service charges from your Dashboard and apply them to a transaction to cover overhead costs. Service charges can be percentage-based or a fixed amount that won’t change based on the purchase cost.

Note: Individual areas have their own rules and regulations regarding service charges. Consult with a professional if you’re not familiar with the rules in your area.

Charging Sales Tax

You can create and manage taxes from your Square app or online Dashboard. Square’s fees are taken out of the total amount of each transaction, including tax and tip.

The amount of sales tax charged on a Square Online order is determined by applying the tax rate to the total price of taxable items. You can alternatively include tax in the item price, charge tax on shipping and delivery fees, and use item-level tax rates for pickup, delivery, and self-serve orders.

Note: Rules for charging sales tax on shipping and delivery vary from state to state. Consult with a professional if you’re not familiar with the rules in your area.

Charging for Shipping

If you are selling physical items through your Square Online website, you’ll need to decide where you will ship to and how much to charge for shipping. There are several shipping options to choose from depending on your needs, and whether you want to charge custom rates.

Learn more about: Point of Sale

Can't find what you need?