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Complete Orders with Square KDS

Who is this article for?
This article is for restaurant owners and staff using Square KDS as their kitchen display with Square for Restaurants. Square KDS is included in Square for Restaurants Plus and Premium subscriptions.

Before You Begin

Square KDS (Kitchen Display System) can help you organise and fulfil orders to maximise the number of items passing through your kitchen. Learn more about Square KDS.

Before you can complete orders with Square KDS, make sure your expeditor (expo) stations and prep stations are set up correctly. If you need to review Square KDS setup instructions, visit Get Started with Square KDS for Android.

Mark orders as complete

Both Prep stations and Expo stations have the ability to mark single items or whole tickets as complete. Click on each feature below.

Complete a single item on a ticket

Tap the completed item directly on the display. If you selected the wrong item by accident, tap that item again to deselect. Note: You only have three seconds to undo the item completion. After that, you can view the ticket in the completed tab. Completing an item at a station will complete it at all other stations.

Complete the whole ticket at once

Tap the top banner of the ticket you want to complete and confirm by selecting Complete Ticket. If you completed the wrong ticket on accident, tap the space below the Completed banner. Keep in mind that you have three seconds to undo the ticket completion. After that, you can view the ticket in the completed tab. Completing a ticket at a station will complete it at all other stations.

View completed tickets

To view your completed tickets, tap Completed on your Square KDS screen.

Expo vs Prep station

When you complete a ticket at a prep station, a grey dot will appear on the expo station next to the item(s) completed. If an expo completes an item, it will also be completed at all other prep and expo stations.

Next Steps

Learn more about using Square KDS from one of these Support Centre articles:

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