Important changes to your Square Online subscription
About the changes to your Square Online subscription
We recently notified you of upcoming changes to your Square Online account. We’ve restructured our paid plans to better reflect the value of our feature set and to continue investing in Square Online to benefit sellers like you.
Before you begin
For a list of all Square Online features, review our pricing and features page.
Understand the changes
With these changes, the following features are moving from the Free plan to the Plus plan:
- QR code ordering: learn more about QR code ordering
- Order status text alerts: learn how to customise email and text alerts
- Time-based menus and categories: learn how to set up time-based categories
- Custom embed code: learn how to embed external content and widgets
As part of this update, we are removing the Personal plan. On your next subscription renewal, your account will automatically be upgraded. Check your notification email about the pricing change for more information.
The feature sets for all other plans remain the same. For a list of all Square Online features, make sure to review our pricing and features page.
To avoid charges from these changes, you can downgrade to the Free plan by cancelling your subscription before your next renewal date. By doing so, you’ll lose access to connecting a custom domain to your site. You’ll need to choose a free Square subdomain to replace your existing custom domain to prevent your site from being unpublished. Learn how to use a free subdomain with Square Online.