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Transfer Your Domain to Square

Note: Using a custom domain name requires an upgrade on your Square Online site.

Transferring your domain name to Square allows you to manage both your domain and website from your Square Online Overview page.

Prefer managing your website and third-party domain separately? Try connecting your domain.

Note: Transferring a domain moves domain hosting and billing from your current host over to Square. When a domain is transferred, it means you handle everything for your website from one account, including domain hosting and billing. Connecting a domain keeps domain hosting and billing with your current host. When a domain is connected, it means domain hosting and billing are in a separate account from your website.

Start the Transfer Process


To transfer your domain to Square:

  1. In your Square Online Overview page, go to Website > Domains.

  2. Select Connect domain.

  3. Under Use a domain I own elsewhere, type in the domain name you want to transfer and select Verify.

  4. Select transfer your domain and follow the step-by-step instructions.

Note: At this time, we can only accept ".com," ".net," and ".org" domains for transfer.

Your domain's current host


There are a few more steps you’ll need to complete to transfer your domain, some of which must be done through your domain's current host. After extending your domain name, follow the steps provided to:

  • Make sure WHOIS privacy protection is disabled.

  • Disable the registrar lock.

  • Double-check that your contact email address is correct and you have access to it.

  • Get your domain’s authorisation (EPP/transfer) code from the current registrar and enter it to authorise the transfer process.

You’ll also need to decide where to connect the domain name. You can choose to connect it to a Square Online site in your account, or leave the domain set up the way it is if you don’t want to use it with a Square Online site.

Confirmation emails

Once you’ve finished these steps, you’ll receive some important emails from your current host and from Square that need to be followed up on, including what’s known as a "Form of Authorisation." Be sure to read and follow the instructions in these emails to keep the transfer process smooth.

Once done, wait for the transfer to complete. Domain transfers can take several days to complete, but it's usually not more than 7 days. Your domain will remain active during the process and you can even check the progress from your Square Online Overview page. We’ll also send you an email to let you know when the transfer is complete.

Cancel the Transfer Process

To cancel your domain name transfer to Square:

  1. In your Square Online Overview page, go to Website > Domains.

  2. Under your transferring domain, select See status.

  3. Select Cancel Transfer.

Transfer Your Domain Away from Square

Learn how to transfer your domain away from Square to a new host.