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Square Online Checkout Links FAQs

Review answers to frequently asked questions about using Square Online Checkout.

What are the transaction limits for Square Online Checkout links?

All Square merchants have a per transaction limit of £25,000. Donations are limited to £4,000 per transaction.

What will my source reporting look like?

For transactions completed through Square Online Checkout links, source reporting will show Checkout Link as the source in the Square dashboard. You can also see total sales per link (for the past year) in the Square Online Checkout home page.

Where can I view the full checkout link URL?

You can view each checkout link from the Online Checkout home page. Just select Create a checkout link in the Online Checkout section of your Dashboard, and you will see all of the links you’ve created in one place. Click on the item you want to view and a card will slide out which displays the link URL.

Can I send the same checkout link to multiple customers?

Yes! Multiple customers can access the same checkout link for an individual item.

Why can’t my requested item be found?

If you also have Square Online, please navigate to your Square Online Overview page > Settings > then select Square Sync to turn off the Mark new items as unavailable button.

How do I add an image to my checkout page?

Images are available for checkout links that are created in the Item library. Navigate to the Item section of your Square Online Overview page to enable checkout links and add an image for your item. If you also have Square Online, please navigate to your online store Settings > select Square Sync to turn on the Sync product images button.

What size is required for my images?

Your image must have a minimum width of 320px for a larger image.

Will my customers receive my customised receipts for items purchased through checkout links?

Not at this time. Customers will receive a basic Square receipt by default. There is not a way to customise the receipts associated with checkout link purchases.

Learn more about Square Online Checkout links.

Learn more about getting started with Square Online Checkout links.

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