Troubleshoot Your Square Appointments App

Appointments App Troubleshooting

If you run into any issues with the Square Appointments app, try the following troubleshooting steps:

• To accept payments for appointments, you must be logged in to both the Square Appointments and Square Point of Sale app with the same email and password.

• You’ll know Square Appointments and Square Point of Sale are synced when your Square Appointments services appear in your Square Point of Sale item library.

• Update your mobile device and Appointments app.

• Log out of the app and sign back in.

• Turn your mobile device off and then back on.

• Force-quit the app.

• Be sure to enable the permissions requested when you open the Appointments app.

• Delete and reinstall the app. See Apple’s support site and Google’s support site for instructions on how to do so.