Use Card on File with the Square App
Use Card on File with the Square Point of Sale app to make selling easy:
Securely add and store payment cards in your Customer Directory.
Seamlessly charge your customers’ stored payment cards or Square Gift Cards.
Safely carry out your business with Square handling PCI compliance and authorisation on your behalf.
Store Payment Cards from the App
There are three ways to store a card on file with the Square app:
From your in-app Customer Directory
Before a sale
After a sale
Note: Phone numbers cannot be used for Card on File notifications.
Charge a Card on File with the App
With a stored card on file, you can charge your customer with the Square app at a future visit or with a Square Invoice, all without ever using the physical card.
From the Square app
Add items to your cart or enter a custom amount.
Tap Charge > Customer Cards on File.
Select a customer with a card on file > tap Charge to select a payment card for the transaction.
Complete the payment flow.
With Open Tickets
1. Select an existing Open Ticket or add items to your cart or enter a custom amount and tap Save to create a new Open Ticket.
2. Tap the down arrow and tap Add Customer.
3. Select an existing customer with a card on file.
4. Tap Charge.
5. Card on File displays as a new tender type at the bottom of the screen. Tap Charge next to the card on file that you would like to use for the payment.
6. Complete the payment flow.
When you charge a customer’s card on file, a receipt is automatically sent to the email address associated with their customer profile.
Unlink a Card on File
You can unlink and remove your customers’ cards on file from their profile in your Customer Directory under Edit Personal Information.
Your customers can also remove their own cards by following the link provided to them on all card on file notifications. Customers will receive notifications when their card is stored, when their email address is changed, and when a payment is made using a card on file. The link on these notifications will take them to their Card on File Dashboard, where they can view and remove the cards on file associated with your business.