Manage your Square Kiosk subscription
About Square Kiosk subscription
Your Square Kiosk subscription includes the Square Kiosk hardware device and integrated software, a purpose-built self-ordering kiosk with AI-powered voice ordering, presence detection, and integrated payments. The subscription is per device and requires an active Square Plus or Premium plan.
Square Kiosk is different from the Square Kiosk Lite app, the iPad-based kiosk app used with Square Stand. Learn how to manage your Square Kiosk Lite software subscription.
Before you begin
Your Square Kiosk subscription activates when you set up and sign in to your Square Kiosk device for the first time. Each active kiosk device counts toward the subscription.
Ensure you’ve set up your Square Kiosk properly before activating your subscription. Learn how to set up Square Kiosk.
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You can do the following from Square Dashboard:
Add new kiosk devices to your subscription
View your subscription
Pause your subscription
Unsubscribe
Remove individual kiosk devices from your subscription
You can also manage and make changes to your other Square subscriptions from Square Dashboard. Learn how to administra las suscripciones de Square.
Purchase and use of the new Square Kiosk requires an active Square Plus or Premium subscription. Subscribers on other plans will be able to continue to use their existing Square Stand models with their existing plan. While Square Kiosk is not currently available with legacy pricing plans, such as Restaurants POS Plus or Premium, please reach out to your Account Manager for help with Square Kiosk order and setup.
Manage your Square Kiosk subscription
- Sign in to Square Dashboard and go to Settings > Account & Settings > Pricing & subscriptions.
- If applicable, select your business location from the dropdown menu.
- Under Subscriptions, you can view individual subscription details, such as the total cost of your plan and number of active kiosk devices.
You can temporarily pause your Square Kiosk subscription for up to three months. Pausing temporarily removes your access to the Square Kiosk software at the end of the current billing period. Your subscription automatically resumes after the pause ends.
- Sign in to Square Dashboard and go to Settings > Account & Settings > Pricing & subscriptions.
- If applicable, select your location from the dropdown menu.
- Under Subscriptions, click Manage next to Square Kiosk.
- Click Pause Subscription.
Cancelling your Square Kiosk subscription will remove the total subscription cost for all kiosk devices and you will lose access to the Square Kiosk software at the end of the current billing period. Your Square Kiosk hardware will not function without an active subscription.
- Sign in to Square Dashboard and go to Settings > Account & Settings > Pricing & subscriptions.
- If applicable, select your location from the dropdown menu.
- Under Subscriptions, click Manage next to Square Kiosk.
- Click Unsubscribe.
Remove individual devices from your Square Kiosk subscription
Removing individual kiosk devices will remove the monthly device cost from your Square Kiosk subscription and you will lose access to the Square Kiosk software on that device at the end of the current billing period.
- Sign in to Square Dashboard and go to Settings > Account & Settings > Pricing & subscriptions.
- If applicable, select your location from the dropdown menu.
- Under Subscriptions, click View Devices next to Square Kiosk.
- Select a kiosk device.
- Under Applications used, click Deactivate next to Square Kiosk.
- Click Stop using on device.
- Sign in to Square Dashboard and go to Settings > Device management > Device codes.
- Click the three dots next to the kiosk device code that you removed from your subscription.
- Click Delete.
Forget your kiosk device if you do not plan to continue using it for your point of sale.
- Sign in to Square Dashboard and go to Settings > Device management > Devices.
- Click the three dots next to the kiosk device or select the kiosk device and click Actions.
- Click Forget > Forget device.