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Set up your Thanx integration with Square

Who is this article for?
  • Account owners or team members with the account & settings permission to view and set up integrations. Set permissions in Square Dashboard.
  • Square for Restaurants Free, Plus, and Premium subscribers
  • Food and beverage sellers using Square Point of Sale with full service, quick service, or bar mode enabled.
  • About Thanx and Square

    Thanx is a third-party ordering and loyalty platform that integrates with Square as a managed online sales channel. Once connected, Square manages the channel, menu configuration, and publishing. Thanx owns the branded ordering and loyalty experience for your customers.

    Orders placed through Thanx flow into your Square account. You can manage menus, update menu hours, and view Thanx orders in your Square reports — all from Square Dashboard.

    Before you begin

    • The Thanx integration is available for U.S.-based sellers who use Square for Restaurants, or sellers with full service, quick service, or bar mode enabled in the Square Point of Sale app.

    • You must first authorize the Square connection from your Thanx account. Contact your Thanx account representative if you need help with this step.

    • You need at least one menu created in your Square account. Learn how to Create and update menus.

    • Your locations must be set up in Square before you can connect them to Thanx.

    Connect Thanx to Square

    1. Sign in to Square Dashboard and go to Online > Channels.

    2. Select Connect next to Thanx.

    3. Select the locations you want to connect.

    4. Select the menus and menu configurations you want to publish to Thanx.

    5. Review your settings and confirm your selections.

    6. Select Activate to complete the connection.

    Once activated, your selected menus sync to Thanx automatically. Any updates you make to items in Square will reflect on Thanx.

    Manage your Thanx integration

    You can manage some Thanx integration settings from Square Dashboard. Go to Online > Channels and select Manage next to Thanx.

    Update menu selections

    To change which menus are published to Thanx:

    1. Sign in to Square Dashboard and go to Online > Channels.

    2. Select Manage next to Thanx.

    3. Select the location you want to update.

    4. Update your menu selections.

    5. Select Done.

    Disconnect the Thanx integration

    This integration is managed in Thanx. To disconnect a specific location or remove the entire integration, go to your Thanx account.

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