Reload eGift cards
About reloading an eGift card
Reloading eGift cards allows you to hold on to your earnings, keep customers coming back and make it simple for them to use their eGift card in-store or online.
Additionally, eGift cards are easily reloadable for future sales. It makes you grow your sales and customers are likely to spend more at your business when they use an eGift card.
Before you begin
You can only reload an eGift card from the Square POS apps.
To reload an eGift card, you will need the 16-digit gift card number, or access to the QR or barcode from the eGift card.
Customers can also reload their eGift cards online from the original eGift card email or text they received, from their Square profile, or directly from your eGift card order site, which you can find in your gift card settings in Square Dashboard. To reload their eGift card online, customers will need to confirm their eGift card number, PIN (if applicable), and payment card information.
Reload an eGift card
From the Checkout screen, tap Gift Cards > Check Balance.
Enter the 16-digit eGift card number, or tap the camera icon and scan the card's QR or barcode > Continue.
Tap Add Value > select a preset amount or enter a custom amount > Load.
Tap Charge and complete the transaction.