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Amended W-2 and W-2c FAQ

Review answers to common questions regarding W-2s amended through the Square Payroll Amendment Service. To learn more about our Amendments program, visit Square Payroll Amendment Service.

Other resources:

Frequently Asked Questions

What W-2 corrections are not supported?

Square Payroll Amendment Service does not currently support certain informational changes on the W-2, including:

  • Employee address correction
  • Employee name change not reported to the Social Security Administration
  • Employer name or DBA correction
  • Employer address correction
  • State Employer Identification Number (SEIN) correction

To learn more about unsupported amendments, please visit Square Payroll Amendment Service FAQ.

Will Square mail my employees their amended W-2?

Square Payroll currently does not have the ability to mail amended tax forms to employees. Please distribute the W-2c on your Dashboard (or the W-2 attached to your invoice) to your employee by hand, by mail or by email.

Will my amendments include a corrected Form W-3?

Yes, an amended Form W-3c will be published in your Square Dashboard under Payroll > Tax Forms once your amendments have been filed.

Will my employee need to file an extension for their personal taxes?

If the estimated completion date from your estimate is after the federal tax filing deadline, your employee may wish to file an extension for their personal taxes.

Where can I find my amended W-2s?

Forms W-2 and W-2c are available on your Square dashboard per the instructions included on your invoice. Log in to your account and navigate to Payroll > Tax Forms in your Square Dashboard to view Forms W-2 and W-2c, and note that Form W-2c is listed separately from your employees’ W-2s, which are the original filings.

In some instances, manually prepared Forms W-2 or W-2c completed as part of your amendments may instead be included as attachments on your invoice and may not appear on your dashboard. Instructions for opening the attachment are included on the invoice. All forms sent as attachments are password-protected using your FEIN with no dashes or spaces.

Why are there blank fields on my employee’s Form W-2c?

Per SSA guidelines, only fields being corrected are reported on Form W-2c, so if there were no corrections to certain fields, both columns for that field will be blank (for example, if “previously reported” and “corrected” federal income tax are unchanged). Employees will need to use their original Form W-2 in addition to the amended Form W-2c for their personal taxes.


Why doesn’t my corrected Form W-3 include all of my employees?

FForm W-3 and Form W-3c are transmittal sheets that summarize the data submitted to the Social Security Administration on employee Forms W-2 and W-2c, respectively. This means that you can receive multiple Forms W-3/W-3c and will need to perform some calculations to properly reconcile to your expected annual totals. To do this, you can use the following formula:

  Step Example
  Amount from original W-3 $10,000.00
Add: Amount from new W-3 $5,000.00
Add: “Corrected” amount from W-3c $2,500.00
Subtract: “Previously reported” from W-3c -$1,250.00
= Amended annual total $16,250.00

Why has the IRS not received the filed W-2c yet?

Square Payroll files Forms W-2 and W-2c with the Social Security Administration (SSA) per SSA guidelines. Once the SSA accepts the tax filing, it can take some time for the SSA to exchange data with the IRS. If you have any questions about this data transfer, we recommend that you reach out to the SSA directly.