Manage Square Online from Square Point of Sale

Tap Edit site to start editing your website. If you have multiple websites, select the site you want to edit. Learn how to navigate the Square Online site editor.

To set up online ordering:

1. Toggle on Online ordering to start accepting online orders. If you need to set up any other features, you’ll be able to complete these steps here.
2. Your item library will sync by default. Manage menu items by tapping Add menu items.

Note: If you have an existing website, you can use these options to change the site settings. You’ll be asked to complete setting up your website.

You can manage pickup and delivery directly from the Square Point of Sale:

1. Go to the Square Point of Sale app and tap ≡ More from the navigation bar.
2. Tap Settings > Online.
3. Select Update pickup & delivery to set up or update your fulfillment settings.

Toggle on Pickup or Delivery, and tap Done when you’ve finished editing. If you’re setting up fulfillment for the first time, you’ll be asked to provide additional information and customize the fulfillment option.

Learn more about how to customize your online fulfillment settings for in-store and curbside pickup and for local delivery.

To customize your order timing settings:

1. From the navigation bar, tap Orders. If you don’t see Orders, tap More and select Orders.
2. Tap the clock icon on the Order Manager screen to view your Order Timing settings.
3. Toggle on Busy Mode to temporarily add time to a location’s prep time.
4. Select the duration of Busy Mode: 15 minutes, 30 minutes, or 1 hour. While Busy Mode is on, 15 minutes will be added to your current location’s prep time. Once enabled, you can see the remaining time in Busy Mode on your Orders page. Here, you can also select Exit Busy Mode to resume your regular prep times or select Extend to extend the duration of Busy Mode.
5. Under “Prep time,” select the amount of time you need to prepare an order. This will let your buyers know when an order will be ready.
6. Under “Pause Orders,” tap Pause next to the fulfillment method you want to pause orders for your location. You can choose to pause pickup only, delivery only, or pause all orders for both fulfillment methods.
7. Tap Save when finished.

Note: You can see the status of your online orders on the Online add-on home page and select the order status to resume online orders.

To create catalog items and import them to your Square Online website:

1. Tap ≡ More in the navigation bar of the Square Point of Sale app.
2. Tap Items > All items.
3. Tap Create item to customize your item settings, then tap Save when finished.

To edit your Square Online item visibility:

1. Tap ≡ More in the navigation bar of the Square Point of Sale app.
2. Tap Items and select All items.
3. Tap the item name for the item you want to edit and scroll down to the Online section.
4. Under Site visibility, select either Visible, Hidden, or Unavailable.

The available item visibility settings are as follows:

• Visible: Your item is visible online and available for purchase, and will show up in navigation and site search results.
• Hidden: Your item is available for purchase online but only visible to those who have the direct link to it (useful for exclusive items).
• Unavailable: Your item isn’t visible online and can’t be purchased (useful if you aren’t ready to sell the item).

Once you create an item, you can access Site settings to customize additional settings for your Square Online items:

• Fulfillment methods: Enable shipping, pickup, local delivery, and self-serve ordering for your item.
• Pickup & delivery prep time: Choose your item’s prep time for pickup and local delivery orders.
• Site Categories: Select the categories where the item will be available on your website.

By adding the Square Online add-on to your Point of Sale, you’ll have access to Square Online website controls in your item library:

• When creating a new item, you can set the item visibility for your Square Online site from the app.
• When editing an existing item, you can access additional site settings, customize the item fulfillment methods, and set up item categories from the app.

Besides the site editor being optimized for a smaller screen, the mobile version has the same features and functions as the desktop version.

Go to the app store from either your Apple or Android device to download the Square Point of Sale app.