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Home>Supported Hardware

Connect Recommended Hardware to Square Register

Square Register makes it easy to connect compatible cash drawers, receipt printers, and bar code scanners. To get started, check the hardware compatibility with Square Register.

Connect Hardware to Square Register

From printers to cash drawers, connecting hardware usually requires a few simple steps to get you up and running. Refer to the instructions below for commonly used, third-party hardware accessories.

Note: Prior to connecting hardware, ensure that your Square Register is connected to the USB hardware hub, power adapter, and power adapter cable.

Printers

1. Depending on the printer model, plug the appropriate cord directly into your USB hardware hub or router.
2. From the Navigation bar on your Square Point of Sale screen, tap the down arrow > Settings > Hardware.
3. Tap Printers > Create Printer Station.
4. Enter a printer name, select the appropriate printer from the Printer model list, and specify what the printer will be used for (e.g. Receipts, Order Tickets, or Order Ticket Stubs).
5. Review your printer settings - including the option to Automatically Print Receipts, Entering a Custom Name or Number for the order, or selecting the specific categories to print on the ticket.
6. Tap Save. Tap Test Printer to ensure the hardware is working as needed.

Learn more about connecting a receipt printer to your Square Register:

Printer-Driven Cash Drawers

1. After successfully connecting your printer by following the instructions above and creating a printer station, connect the cash drawer's interface cable directly into your receipt printer.
2. From the Navigation bar on your Square Point of Sale screen, tap the down arrow > Settings > Hardware.
3. Tap Cash Drawers > tap Test Cash Drawer to ensure the hardware is working as needed.

Note: Printer-driven cash drawers will not appear under Available Cash Drawers, but you can ensure they work by tapping Test Cash Drawer as noted above.

USB Cash Drawers

1. Connect the cash drawer's USB cable directly into your USB hardware hub.
2. From the Navigation bar on your Square Point of Sale screen, tap the down arrow > Settings > Hardware.
3. Tap Cash drawers > confirm the appropriate cash drawer is listed under Available Cash Drawers.
4. Tap Test Cash Drawer to ensure the hardware is working as needed.

Bar Code Scanners

1. With your Square Register running Square Point of Sale, plug your bar code scanner into the USB hardware hub.
2. From the Navigation bar on your Square Point of Sale screen, tap the down arrow > Settings > Hardware.
3. Tap Barcode scanners > confirm the appropriate bar code scanner is listed under Available Barcode Scanners.

Troubleshoot the USB Accessories

If you have any trouble connecting your printer, cash drawer, or bar code scanner to Square Register, please try the following troubleshooting tips:

  • Make sure Square Register is plugged into the USB accessories hub, and the hub is plugged into a power adaptor. Ensure the power adaptor is plugged into an outlet.

  • Clear the Square Register USB accessory port of debris and dust.

  • Plug the hardware into a different port on the USB accessories hub.

If you connect your hardware and you receive the error message USB DEVICE IS NOT COMPATIBLE, you’ll need to reset your barcode scanner or check the hardware compatibility with Square Register.

Review the following video to learn more about mounting Square Register to your countertop once you've finished setting up your hardware. You can also reference the articles below if you run into any issues.

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