View loyalty reporting

Who is this article for?

Account owners or team members with the loyalty permission to view loyalty reports. Set permissions in Square Dashboard.

Square Loyalty subscribers.

About loyalty reporting

Square Loyalty reporting allows you to have an overview of your loyalty metrics to help you keep a pulse on the performance of your loyalty programme. You are able to filter these metrics by date and business location.

Before you begin

You can only view loyalty reporting from Square Dashboard. To view loyalty reporting, you need to create a loyalty programme first.

The following information is available in your loyalty reporting:

Average customer spend for loyalty customers vs non-loyalty customers
Sales for loyalty customers vs non-loyalty customers
Sales attributed to loyalty promotions
Number of visits for loyalty customers
Breakdown of top customers by visit and loyalty tier