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Square Marketing Pricing

Square Marketing and Customer Engagement subscriptions are based on the number of subscribed customers (the customers you could reach via email) in your Customer Directory. Pricing is based on the following tiers:

Number of Subscribed Customers Monthly Cost
Up to 500 €15
501 – 1,000 €20
1,001 – 2,000 €30
2,001 – 4,000 €40
4,001 – 9,000 €70
9,001 – 15,000 €115
15,001 – 30,000 €190
30,001 – 50,000 €285
50,001 – 75,000 €400
Greater than 75,000 Contact Us

When sending marketing campaigns, a customer will be considered subscribed if they have a visible email address in your Customer Directory, they have explicitly subscribed to your marketing programme and their email address has not bounced. Email addresses for customers that have expired or bounced will automatically be excluded from your smart groups and Marketing filters.

Square keeps track of your Subscribed customers in your Customer Directory. At any time, you can visit the directory to see how many subscribed customers you have.

Manage Your Subscribed Customers

To manage the number of subscribed customers in your directory:

  1. Visit your Customer Directory and click Resolve Duplicates to fix any duplicate contacts that may exist.

  2. Review your directory for any old, empty or unused customer records and delete them.

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