Mount and Secure Your Square Stand
Learn how to quickly set up your Square Stand, secure it to your counter and connect hardware accessories.
Plug In the Square Stand
- Place your iPad into the Square Stand by inserting the connector on the iPad firmly into the connector on the stand. When the iPad is properly connected, you’ll be prompted to download the Square app, if you haven’t yet done so.
- Secure your iPad to the stand by inserting the security pin.
- Plug the hardware hub into the stand and power adapter. The hardware hub is the small rectangular component with three USB ports that links your Square Stand to the power adapter.
- Plug the power adaptor in to a grounded AC outlet.
Note: When Square Stand is not plugged in to a power outlet, it utilizes the iPad’s battery to allow you to swipe magstripe cards and connect to the Square Reader for Contactless and Chip Cards via Bluetooth to accept tapped and inserted chip card payments. Keep in mind, USB accessories are not supported in this mode.
Attach the Square Stand
Secure your stand to a countertop using either a drill, a 3/16” (5 mm) drill bit and the included drill mount or with the included adhesive mounting plate.
Note: Because the Square Stand is a piece of electrical equipment, please make sure you mount it somewhere that is not frequently wet.
Drill the hole for the drill mount
With a 3/16” (5 mm) drill bit, drill a hole into your counter. Make sure your bit will work on your counter material.
Plug the hardware hub into Stand
Plug the cable from the hardware hub into the bottom of the Stand. Note: If the cable exits the base of the Stand on the right-hand side (when the screen faces you), the Stand will swivel clockwise. If the cable exits the base on the left-hand side, the Stand will swivel counterclockwise.
Line up Stand with the drill hole
Line up the screw hole in the base of the Stand with the hole in your counter. Double-check that the base of the Stand is locked with the cable exiting from your preferred side.
Mount Stand to your counter
Screw the drill mount into the base of the Stand through the bottom of your counter. Turn the nut until it’s firmly against the bottom of your counter. Make sure the drill mount and the Stand are secure and Stand can only swivel on a 180-degree axis.
Plug the hardware hub into the Stand
Plug the cable from the hardware hub into the bottom of the Stand. Note: If the cable exits the base of the Stand on the right side (when the screen faces you), the Stand will swivel clockwise. If the cable exits the base on the left side, the Stand will swivel counterclockwise.
Screw in the adhesive mounting plate
Make sure the hardware hub cable is firmly pushed in, then screw in the adhesive mounting plate.
Remove the adhesive backing
Check that the plate is tightly screwed in and the base of the Stand is locked with the cable exiting from your preferred side, then remove the adhesive backing.
Mount the Stand to your countertop
Clean and dry the area where you want to mount the Stand, then firmly adhere the Stand into place. Press down for 30 seconds and wait 30 minutes for the adhesive to set.
Note: To remove the adhesive mount, pull the tabs on the mount slowly outwards. The adhesive will start to stretch until it detaches from the surface it was mounted on.
Remove the iPad from the Square Stand
- Remove the security pin from the headset jack of your iPad.
- Press the eject button located on the underside of the iPad enclosure.
- Gently remove the iPad.