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Square Stand and Supported Hardware FAQ

Find answers to commonly asked questions about Square Stand and Supported Hardware.

Compatibility

Is my iPad compatible with the Square Stand (2nd generation)?

Square Stand (2nd generation) is compatible with 10.2” and 10.5” iPads, including:

  • iPad (9th generation 2021)
  • iPad (8th generation 2020)
  • iPad (7th generation 2019)
  • iPad Air (3rd generation 2019)
  • iPad Pro 10.5”

Before purchasing a Square Stand, make sure you’re using a supported iPad. You can also purchase a compatible iPad from Square Shop.

I have the Square Stand (1st generation). Which iPads are compatible?

For a full list of iPad compatibility for Square Stand (1st generation) models, please reference the compatibility tables in our Square Stand Model article.

How do I identify my iPad model?

You can identify your iPad model on Apple’s Support site.

Which receipt printer is right for my Square Point of Sale setup?

The receipt printer you use with Square Point of Sale depends on the type of mobile device you’re using.

Learn which printer is right for your device. Keep in mind, you can check the exact model of any printer on the printer itself to make sure you have the right model.

Hardware

How do I set up my Square Stand?

Learn how to set up your Square Stand. If you’ve purchased a Square Stand Kit, follow our Square Stand Kit Setup Guide.

Can I connect a Square Terminal to the Square Stand?

Yes! Square Terminal can connect to an iPad using Square Stand to make accepting payments even easier across the two devices. Learn how to connect Square Terminal with Square Point of Sale.

Can I accept card payments without connecting Square Stand to a power outlet?

When Square Stand (1st generation) is not plugged into a power outlet, it utilizes the iPad’s battery as a power source.

Square Stand - 1st and 2nd Generation

First generation (left), second generation (right)

In this mode, the Square Stand (1st generation) will allow you to connect to Square Reader via Bluetooth to accept contactless and chip and PIN payments. Note: USB accessories are not supported in this mode.

Square Stand (2nd generation) must be plugged into a power source at all times to take payment.

Learn more about accepting payments with Square Stand.

Order Hardware

How do I order a Square Stand?

Order a Square Stand and supported hardware from Square Shop – iPad sold separately.

How do I return my Square Stand?

Square offers a complete refund for hardware returned within 30 days of purchase. Click here to get started. Have your original order number and email address associated with your order handy.

Can you expedite the shipping of my hardware order?

At this time, the only delivery options available are the ones listed at checkout in the Square Shop.

Troubleshooting

Learn more about: Square Stand

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