Get Started with Subscriptions in Point of Sale
With Square Subscriptions, you can offer and accept payments for subscription products at check-out.
How it works
You can offer your customers the option to subscribe with your business using an existing subscription plan.
Select Subscriptions to choose the subscription plan and add it to your customer’s profile. Your customer will be billed automatically for the subscription through their preferred payment method (e.g. card on file or invoice). You’ll also be able to look up customers with active subscriptions and manage their enrollment, all from the POS. You can also manage your subscriptions from your Dashboard.
You can access Subscriptions from each of the Square Points of Sale below:
Once you create a plan, you can start adding customers to it as subscribers. You can view a current list of all your subscriptions – active, paused and cancelled – from Subscriptions in your Square Dashboard or the Subscriptions applet in the Point of Sale app. You can search subscriptions by customer name for quick access.
View or edit a subscription from Point of Sale
Tap Subscriptions and select the subscription you want to view or edit to see the subscription details.
In the subscription details, tap Editprofile to edit a customer’s subscription or information.
You can also update their payment method by swiping or inserting the Card on File and edit any notes by tapping (…) > Update note.
Resume a subscription from Point of Sale
From Payments > Subscriptions, click on the subscription you want to resume.
Click the ‘more options’ icon (…) on the Subscription detail view and select Resume subscription.
Choose to resume the subscription Immediately or On the next billing date.
To confirm your selection, click Save.
Your customer will receive a notification when the subscription resumes and their subscription status will appear as Active.
Cancel a subscription from Point of Sale
From Payments > Subscriptions, click on the subscription you want to cancel.
Under the subscription details, click Cancel subscription at the bottom of Subscription Detail view.
To confirm the cancellation, click Cancel subscription > Done.
Your customer will receive a notification that the subscription has been cancelled. The subscription status will now appear as Cancelled in your Subscriptions applet.
Note: Your customers can manage their subscriptions by clicking the Manage Subscription link included in all subscription notification emails.