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Edit, Cancel or Archive Invoices Online

Edit an Invoice

  1. Navigate to Invoices in your online Square Dashboard.

  2. Click on the desired invoice.

  3. Click Edit to update the invoice details.

Cancel an Invoice

To cancel an invoice, select the invoice and click More > Cancel > Confirm Cancellation.

To cancel a recurring series, select the invoice and click View Series > End Series > Confirm.

If an invoice has already been paid, you can’t cancel or delete it from your payment history, but you can issue a refund to balance your books.

Note: When you issue a refund for an invoice sold with a decimal quantity, you will need to refund the entire item.

Note: For your protection, Square can occasionally cancel an invoice if there have been too many failed attempts to pay it. You may duplicate the cancelled invoice and send it to your customer again. Please verify your customer’s identity since the transactions have been declined by the card issuer, not Square. Learn more about potential scams and how to accept payment cards safely.

Archive an Invoice

You are able to move invoices, including those cancelled and unpaid, into a separate archive to help you stay organised and hide older or less relevant invoices.

To do so:

  1. Navigate to Invoices in your online Square Dashboard.

  2. Click on the three horizontal dots next to the desired invoice > Archive.

  3. Select Archive Invoice to confirm.

In case you want to restore an invoice, select Unarchive from the dropdown menu.

To view all archived invoices, click on All Invoices at the top, and select Archive from the menu.

Note: archiving an invoice will not affect reporting metrics or reminders set for that invoice.

Learn more about: Invoices