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Square Kiosk Launches in Ireland to Make Restaurant Ordering Faster and More Intuitive for Guests

Oct 22, 2024

New solution empowers customers and frees up restaurant staff time to provide even better service to customers

Dublin, Ireland - Today, Square unveiled Square Kiosk, a fully integrated software, hardware, and payments solution that enables self-serve ordering for quick-service restaurants. Designed to help fast-moving and fast-growing restaurants deliver a smooth service experience and keep queues to a minimum, Square Kiosk empowers guests to customise and place orders in under 60 seconds through its sleek and intuitive design, an easy-to-use interface, and embedded contactless and chip payment technology. Amid concerns about increased costs in the hospitality industry and difficulty finding skilled personnel, Square Kiosk also untethers restaurant staff from the counter, freeing them to focus on other tasks.

For customers, using Square Kiosk is a sleek and simple experience that lets them bypass lines and easily customise their orders. According to the 2024 Future of Commerce report, 78% of customers prefer to place orders through self-serve kiosks or online, and Square Kiosk’s intuitive UI and built-in payments lets diners quickly and easily order their food. Guests are able to select exactly what they want, with customisation options being sent directly to the kitchen, and restaurants can grow their check sizes by offering upgrades and add-ons on every order without any awkward exchanges.

“With the evolution of technology in the hospitality industry, Irish diners have come to expect speed and convenience when ordering, and Square Kiosk delivers on that,” says Róisín O’Brien, Head of Product Marketing for Square in Ireland. “Amid staffing challenges, growing costs and shrinking margins, Square Kiosk also gives operators the ability to staff up other areas of their businesses while streamlining service and cutting down on wait time for customers. Our goal is to help restaurateurs adapt to new market demands while optimising their resources, allowing them to focus on what they do best: providing an exceptional dining experience.”

Square Kiosk works seamlessly with Square for Restaurants and Square’s broader ecosystem of customer engagement and business insights tools. It’s easy for restaurants to set up, saves precious counter space, and can be placed anywhere – from the wall to flat on the counter to mounted on a floor stand or swing-arm. Square Kiosk tracks sales data and instantly syncs menu updates, ensuring that customers have real-time visibility into what’s currently available.

The new Square Kiosk is available online at the Square Shop, starting at EUR119 (iPad not included) with an additional EUR 35 monthly software fee per device – this fee will be waived for early adopters through the end of December 2024. The Bosstab Floor Stand is also available as an optional add-on. For more information visit https://squareup.com/ie/en/point-of-sale/restaurants/kiosk-software

About Square

Square helps sellers more easily run and grow their businesses with its integrated ecosystem of commerce solutions. Square offers purpose-built software to run complex restaurants and retail operations, versatile e-commerce tools, embedded financial services and banking products, an appointment booking platform, staff management and payroll capabilities, and much more – all of which work together to save sellers time and effort. Millions of sellers across the globe trust Square to power their business and help them thrive in the economy. Square is part of Block, Inc. (NYSE: SQ), a global technology company with a focus on financial services. For more information, visit www.squareup.com.

Squareup International Limited, operating under the Square brand name, is an authorised entity subject to the supervision of the Central Bank of Ireland.