[BETA] New Checkout Experience
Thank you for participating in the New Checkout Experience beta program. This new product will allow you to accept and manage Venmo, Cash App, and card payments all from a single app.
Access to this new experience will only be available for a limited time to a small group of participants. Our goal is to learn from you and businesses alike on what is or isn’t working with this new checkout experience so we can improve it for the future. We’re excited to hear your thoughts!
Get Started
Before testing, make sure you’re using the most up to date version of Square Point of Sale app (version 6.46 or later).
The new checkout experience introduces a simplified way to accept card and peer-to-peer app payments (Venmo, Cash App). See the below image for what to expect when opening the Square Point of Sale app on the correct app version (v. 6.46).
Accepting contactless card payments with Tap to Pay
Enable Tap to Pay to accept contactless payments using just your iPhone or Android device with Square Point of Sale.
Enable Tap to Pay on iPhone
Open Square Point of Sale app
From the navigation bar at the bottom of your screen, tap ≡ More.
Tap Settings > Account.
Select Tap to Pay on iPhone > toggle on Tap to Pay on iPhone.
Once you enable Tap to Pay, the banner at the top of the screen will read “Tap to Pay on iPhone,” and you will see Tap to Pay listed under My hardware by going to ≡ More > Settings > Hardware.
More Information on Tap to Pay on iPhone.
Enable Tap to Pay on Android
Open Square Point of Sale app
From the navigation bar at the bottom of your screen, tap ≡ More.
Tap Settings > Hardware.
Choose Tap to Pay by Android > toggle on to enable
More information on Tap to Pay on Android.
Accepting Payments
At Checkout, enter a dollar amount > tap Charge
Select Tap to Pay and position your phone close to your customer. Have them either hold their card horizontally over the contactless symbol or hold any NFC-type devices (like Apple Pay, Google Pay, Apple Watch, etc.) to the front of the phone.
If the payment times out before it’s processed, tap Try Again.
Once the payment is complete, have your customer choose their desired receipt method.
Accepting payments with Cash App Pay
Customers can complete their payments on your Square Point of Sale app using Cash App.
At Checkout, enter a dollar amount > tap Charge
Swipe left to the Cash App QR Code
Show the customer your screen so they may scan the QR code with their mobile device.
When the transaction processes successfully, the sale is complete.
Cash App payments will appear in your Square balance
Note: A Cash App account is not required to accept Cash App Pay.
Accepting payments with Venmo
Link your Venmo business account to accept Venmo payments (via QR code) at checkout. Venmo payment history will appear alongside the rest of your business payments and finances.
Note: This new feature only displays your Venmo QR code at checkout, and recording Venmo payments within Square are for tracking purposes only. The payment itself will be fully processed via Venmo. Funds from Venmo transactions will be available within your Venmo app, and will not be automatically deposited into your Square balance. See FAQ section for how to transfer funds to Square.
Enable Venmo payments
Open the Square Point of Sale app
From the navigation bar at the bottom of your screen, tap ≡ More
Select Settings > Checkout > Payment
Select Venmo > input your existing Venmo username > toggle on “Enable Venmo Payments” > select the back arrow
Your Venmo QR Code will now be presented as a payment option at Checkout
Checkout with Venmo
At Checkout, enter a dollar amount > tap Charge
Swipe left to the Venmo QR Code
Show the customer your screen so they may scan the QR code with their mobile device.
Once you’ve confirmed that you’ve received the Venmo payment, tap Record Payment
The Venmo payment will be recorded and viewable within the Transactions tab for your record keeping.
Accept Cash, Check, or Send a Payment Link
To accept and record other payment types such as cash, check, or to send a payment link:
At Checkout, enter a dollar amount > tap Charge
Select More payment methods at the bottom of the screen
Select Cash, Send Payment Link, Check or Record Payment
Follow prompts on screen
FAQs
You can accept card (via Tap to Pay or connected hardware), Cash App, Venmo, cash, check, or send a payment link. This new experience does not include Invoices or Square Gift Card payments.
No. We do not charge any processing fees for Venmo payments.
Note: If you have a Venmo for Business account, there is a 1.9%+10c fee per transaction charged by Venmo, but Square will not charge anything additional.
Your available Square Checking balance includes Square card sales, Cash App Pay sales, Square Debit Card spending, transfers, deposits, and other credits or debits. Recorded payments like Venmo or cash are not included. You can transfer your money from Venmo to Square, in order to make those funds available in your Square Balance.
While Venmo payments aren’t stored within your Square Balance, you can transfer funds from Venmo to Square to help with consolidating your finances. In the Venmo app, you can add a new bank to transfer funds and all that’s needed is your Square Balance account and routing numbers. You can find your Square Balance account and routing numbers in the Square POS app > More > Balance > scroll down to account and routing numbers.
Since Venmo payments are not deposited into your Square balance, any Venmo refunds will need to take place through your Venmo app. For record keeping, you can issue a refund in the Square Point of Sale app by selecting Transactions > select transaction in question > Issue refund.
The new checkout experience will be available for testing until early August 2024 (subject to change). Once testing has ended, we’ll inform you via email and disable the feature on your account. At that time, the checkout experience on your account will be reverted to what is generally available to Square sellers.
Questions & Feedback?
For any questions or feedback while testing this new feature, visit the New Checkout Experience private group within the Beta Community, or reach out to the Beta team at betafeedback@squareup.com.