Add ‘Order Food’ Buttons to Facebook and Instagram with Square Online
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With Facebook Food Ordering, Square offers you tools to sell your menu items on social networks like Facebook and Instagram by enabling you to add ‘Order Food’ buttons to your profiles. These buttons point followers and fans directly to your Square Online site, making online ordering fast and easy.
Note: To use Facebook Food Ordering, make sure that you’re disconnected from Facebook Shops, which allows you to make your retail items shoppable on Facebook and Instagram. Learn more about Facebook Shops for Square Online.
Integrate Facebook Food Ordering with Your Site
Complete the one-time setup process below to add ‘Order Food’ buttons to your Facebook and Instagram profiles.
Disconnect Your Facebook Account
To disconnect your Facebook account from Square Online:
From your Square Online Overview page, go to Sales Channels > Facebook Shops.
Select Disconnect account.
If you don't see the "Order Food" buttons appear on your profiles:
Make sure you have a Facebook Business page and/or an Instagram Professional account created before connecting with Facebook Food Ordering. You can convert your personal account to a business account on Facebook and Instagram.
Make sure you've logged in to the correct Facebook account, and have selected the right Facebook and Instagram profiles in the setup steps.
Try disconnecting from and reconnecting to Facebook Food Ordering to start over or make changes to your selections in the setup flow.
Note: New accounts may take a few days before being able to connect with Facebook Food Ordering. If there are other issues with your Facebook or Instagram business profiles, search for answers or request support in the Meta Business Help Centre.