Create and Manage Items from the Square App
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Note: In addition to the Square app, you can create and manage items from your online Square Dashboard.
Before you start creating items, keep in mind:
Item descriptions have a 4000 character limit.
When you add, update or delete an item image, the change will reflect in your Square app, dashboard and in Square Online.
Images that are 360 degrees or 3D are not supported at this time.
If you are creating multiple items, you are able to quickly upload your items in bulk using item importing via the online Square Dashboard.
Create and Manage Items
You can create items from your compatible device, Square Terminal or Square Stand. To create an item from the Square POS app:
Tap ≡ More.
Tap Items > All Items > Create Item.
Tap the square tile to add a label, upload an optional image or choose the tile colour that will appear on your item grid.
Enter the item name, unit type, price, SKU, price and stock amount. If the item has multiple price points, tap Add Variation.
Add any applicable category, options, modifiers and enable or disable VAT.
Add an optional item description.
Once you’re all set, tap Save.
Note: When you add, update or delete an item image, the change will reflect in your Square app, online dashboard, Square for Retail and Square Online. It is not possible to have different images for the same items across Point of Sale, Square Online or Square for Retail at this time.
Edit or Delete an Item
You can update an item from the Edit Item page:
Tap ≡ More on the Square POS app.
Tap Items > All Items > search or scroll through your item list and tap an existing item.
Update the item.
Choose to Save your changes or tap Delete Item From This Location.
Set Up Your Item Unit Type
Each business is different – some Square Sellers sell whole item quantities (like articles of clothing), while others sell items by weight or length. Some businesses sell both.
By default, each new item you create will have the unit type per item. When you set your unit type, you can choose from a list of preset units, such as kilograms, grams and metres. You can also choose to add your own custom unit – in whole number or decimal quantities.
Create and Manage Categories
Item categories help you group items together to help you organise your item library and fine-tune in-app reports. You can also route categories to specific printers.
Create and Edit Item Options
Item options help you create and organise your custom item variations. These options can be reused across your item library, saving time when you add new variations or items.
Set Up Your Item Grid on a Tablet
Your item grid transforms your POS into a lightning-fast, user-friendly tool for your team members. It syncs to all devices assigned to a location. Team members cannot set up an individual item grid.
To build your item grid to quickly access frequently used items, discounts or categories:
From the Checkout screen, tap Favourites.
Press and hold an empty square to add items or shortcuts.
Continue to tap the "+" icon on the grid.
Choose to Create a new item, Create a new discount or select from gift cards, rewards, discounts, items or services.
Tap Done to save.
Note: Tap Add a page to add additional pages/grids to your Checkout screen. Tap the pencil icon to edit the page name, then tap Done.
If you’re using an Android tablet you can customise the appearance of your Items Grid:
Tap ≡ More > Settings > Item Appearance.
Select your display preference. Choose between image or text tiles.
Tap and hold to edit the grid or individual items. Note: When you tap an item, you can edit the item details to change the name, add a photo, change the price or change the tax settings.
Learn more about setting up your item library with Square.