Important Changes to Your Square Online Subscription
We recently notified you of upcoming changes to your Square Online account. We’re restructuring our paid plans to better reflect the value of our feature set, and to continue investing in Square Online to benefit sellers like you.
Review the information below for more details on the changes to our feature sets for each plan. For a list of all Square Online features, review our pricing and features page.
Features Moving from Free to Plus
From these changes, the following features are moving from the Free plan to the Plus plan:
QR code ordering: learn more about QR code ordering
Order status text alerts: learn more about customising email and text alerts
Time-based menus and categories: learn more about time-based categories
Custom embedded code: learn more about adding embed code to your website
All Plus Plan Features
From these changes, the following features will only be found on the Plus plan:
All Free plan features
QR code ordering: learn more about QR code ordering
Order status text alerts: learn more about customising email and text alerts
Time-based menus and categories: learn more about time-based categories
Custom embedded code: learn more about adding embed code to your website
Custom site icon: learn more about setting up an app site icon
Password-protected pages: learn more about password protection
Custom video upload: learn more about videos on your website
Advanced eCommerce statistics: learn more about Square Online reporting
All Premium Plan Features
From these changes, the following features will only be found on the Premium plan:
All Plus plan features
Waived In-House Delivery fee: learn more about In-House Delivery
24/7 customer support: learn how to contact Square Support
Updates to the Personal Plan
As part of this update, we’re removing the Personal plan. On your next subscription renewal, your account will automatically be upgraded. Check your notification email about the pricing change for more information.
Downgrade to a Free Plan
To avoid charges from these changes, you can downgrade to the Free plan by cancelling your subscription before your next renewal date. By doing so, you’ll lose access to connecting a custom domain to your site. You’ll need to choose a free Square subdomain to replace your existing custom domain to prevent your site from being unpublished. Learn how to use a free subdomain with Square Online.