Coursing with Square for Restaurants
Coursing is a Square for Restaurants specific feature built to help you and your team manage the flow of bills – for both the front and back of house. Coursing is designed to easily group items, append additional items and let the kitchen know when to hold or start firing dishes.
Note: Coursing is available with the Square for Restaurants Plus subscription. Check out the full comparison of features between Square Point of Sale and the Square for Restaurants Free Plan and Plus Plan.
Coursing is an optional setting, so you’ll need to toggle on ‘Enable Course Management’ when creating your Device Settings. From there, you can edit or create custom named courses from Service Settings.
Once you’ve enabled Coursing and set up your custom named courses, you can start adding courses to your bills.
To add items to courses:
Log in to your Square for Restaurants POS.
Choose the table that you’d like to create a bill for or click New Check from the bill management screen and choose your table.
Tap on the course in the basket to select it.
Add all applicable items to the course.
You’ll see up to four courses in the basket by default. To add additional courses, simply tap Add Course.
If you have Hold/Away enabled on the device, the first course is always set to Away by default, and all subsequent courses are set to Hold. You can alter whether a course should be held or away by tapping the red Fire or orange Hold on the right end of the course line.
Once you are ready to send your bill to the kitchen, hit Send in the bottom-right corner.
If you are holding items in a bill, you can away them anytime by re-entering the bill and tapping Hold. Once the button says Away, you can click Send and an ‘away’ ticket will be sent to the kitchen.
If you need to edit a course, you can either edit or remove the whole course, or edit the course by course line. Once a course is away, you can still add to it and the kitchen will see the addition as [Course Name] – Addition.
Straight Away Categories
While you can manually send items and courses to the kitchen to away, you can also automatically send items in specific categories to your kitchen or bar when you enable the Straight Away Categories setting for your points of sale.
To enable from your online Square Dashboard:
Go to Settings > Devices.
Click Service settings > Straight Away Categories.
Select the applicable categories. Items in the selected categories will not be included as a course to either hold or away since they’ll be sent straight away to the back of house.
Note: These settings will only apply when a Restaurant POS device is activated at this location. To change the location, click on the location drop-down menu.
Basket Edit Mode
To edit courses or item details, simply tap on the item in the basket to enter edit mode. From there you can easily perform the following actions:
Move items between courses.
Repeat, Comp and Void items.
Modify item details such as variations, dining options and notes.
Set up your points of sale with Square for Restaurants
Full comparison of features between Square POS, the Square for Restaurants Free Plan and Plus Plan
Square KDS guide