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Manage Your Subscriptions and Payment Method

Square offers subscription services where you are billed monthly for all active paid services (excluding free trials). Subscriptions are built around your business – whether you‘re using Team Management to manage your staff and rosters or Square Appointments to manage your client‘s services – you can try the features free for 30 days.

Square Subscriptions Offered

Currently, Square offers the following Paid Services:

Subscription 30-Day Free Trial

Try Square’s subscription services free for 30 days.

If you’re enrolled in a free trial and wish to cancel the service, you’ll need to wait the full 30 days for the trial to complete. After the trial ends, you’ll have the option to subscribe or discontinue the service.

Note: If you subscribe mid-month, you will be charged a prorated amount for the remainder of the month.

Pay for Square Subscriptions

Pay with a Credit or Debit Card

Square accepts all major credit and debit cards as a payment method for subscription services. Square will charge your credit or debit card on the first of the month. This method of payment is best if you want to separate your subscription service expenses from your transaction fees. Your subscription fees will appear on your credit or debit card statement, while transaction fees will appear in your transfer details report.

Applicable Subscription VAT

VAT is not included in the subscription price. VAT will be calculated based on VAT number.

View and Unsubscribe from Paid Services

You can view your subscription billing details from Pricing & Subscriptions on your Square Dashboard. If your business has multiple locations, your monthly bills and summaries can be seen on the location-specific dashboards. To switch location views, click Master Account from the grey filter at the top of this tab and select the location. You can unsubscribe from subscription services at any time by clicking Unsubscribe.

If you cancel any paid subscriptions including your free trials, we will discontinue your subscription for that service on the first of the following month. You’ll continue to have access to that service through to the end of the current month. 

Pause Subscriptions

You can pause all of your subscriptions to Square products. Similar to a cancellation, each pause is managed per individual subscription. To pause a subscription:

  1. Go to Account & Settings from your online Square Dashboard.

  2. Click Businessinformation > Pricing & Subscriptions.

  3. Under Subscription Pricing, click Manage next to the appropriate subscription.

  4. Click Pause subscription.

Note: You can pause for up to 3 months and unpause at any time.

To learn more about pausing subscriptions, visit our Pause Subscription FAQs.

Learn more about: Payment Processing

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